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Insurance Biller - Fully Remote - Digitech
Company | Sarnova |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-09-10 |
Posted at | 8 months ago |
Summary
- Review claims that have been put on hold, working to identify causes and address issues causing them to remain on hold
- Work denials aiming to identify why claims have been denied, and handle follow-up accordingly.
- Provide Insurance companies with additional information as necessary to process a claim correctly and/or send an appeal
- Work claims that are pending, are unable to be released or have been denied or incorrectly paid by Insurance carriers
- Handle all correspondence via mail, email and any necessary refunds; perform other duties as assigned by management
- Minimum typing of 40 wpm.
- Excellent attention to detail and accuracy.
- Excellent communication skills, both written and verbal. Able to present information and solutions in a professional and courteous manner.
- Able to organize and prioritize tasks in order to complete all work assigned.
- Experience in an environment where calls were monitored and scored as well as metrics applied to individual performance is helpful.
- Strong computer skills. Basic understanding of MS Outlook, Word and Excel.
- Ability to deal calmly and effectively with situations via telephone while maintaining and promoting a positive company image.
- Ability to handle large volumes of work while meeting tight deadlines
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