Inside Sales Representative (Remote)

SUMMARY:

The Inside Sales Rep is responsible for effectively and tactically managing important business activity on a daily basis. The Inside Sales Representative will reach business targets through excellent telephone sales and communication skills. This individual will also develop their phone-based revenue generation through the creation of sales leads, initiation of prospect calls and establishment of ongoing rapport with existing and potential customers. Individuals in this position will gain a strong understanding of our customers, products, processes and systems. Creativity, resilience and passion are in essential for this role.

DUTIES AND RESPONSIBILITIES:

• Emphasize product/service features and benefits, effectively earning new quoting opportunities
• Establish budget/potential per customer and identify capital expenditure opportunities
• Reports to the Inside Sales Manager
• Participate in training sessions where you will learn from coworkers and continue to develop your ability to add value to your customer relationships
• Establish & maintain relationships with key decision makers regarding all supply purchases
• Execute a consistent contact strategy across all targeted accounts to grow sales across multiple product categories
• Make outbound calls to customers via telephone and email for qualification, cross-selling, up-selling and brand expansion purposes
• Work with customers on over-coming objections and inspiring them to act
• Appropriately communicate brand identity and corporate position
• Achieve expected productivity levels (ex: call volume, customer conversation targets)
• Enter new customer data and update changes to existing accounts in the corporate database and CRM, including select prospects
• Investigate and troubleshoot customer service issues

SKILLS AND EXPERIENCE REQUIRED:

• Strong problem-solving and objection resolution skills, work ethic and a high level of integrity are also essential
• Excellent verbal and written communication and presentation skills
• Exceptional listener with excellent time management
• Industry knowledge desired but not required
• Strong sense of urgency and accountability
• Bachelor’s degree or three years related experience in inside sales or sales field
• Self-motivated and competitive with high enthusiasm; teamwork focused
• Able to build and maintain lasting relationships with key customer contacts
• Display consistent ability to meet and exceed sales quotas

EMPLOYMENT OPPORTUNITY INCLUDES:

• Competitive benefits, including: medical, dental, vision, life, STD & LTD insurance options, FSA, 401(k) and Profit Sharing
• Career growth
• Salary Range $24,000 to $40,000; there is also commission and bonus potential

DGI Supply is an Equal Opportunity Employer. Candidates are subject to post-offer background checks and a drug screen.

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