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Inside Sales Representative - Florida

Company

Harman International
Address , Remote
Employment type FULL_TIME
Salary
Expires 2023-10-19
Posted at 8 months ago
Job Description
A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.
About the Role
As the Inside Sales Representative you will be responsible for reporting to the Senior Manager of Direct Territory AV Sales, as well as collaborating with the Regional Sales Managers to support the sales channel and execute a focused sales strategy within the assigned territory. (EST Time zone preferred).
What You Will Do
  • Present current promotion working to drive Harman specifications
  • Proactively resolve outstanding customer issues to ensure brand loyalty.
  • Represent HARMAN brands as liaison for Sales and administration activities related to product availability, quotation/perform invoices, order processing, product shipment, account status, and after-sale follow-up.
  • Support Sales team by following up with customers on various items, updating CRM system with all sales activities, including managing the pipeline through a defined sales process.
  • Manage inbound inquiries for sales-related topics.
  • Conduct outbound calls and Opportunity development through direct relationships at medium-level accounts.
  • Support the RSMs efforts in accounts that have potential and would benefit from increased Harman touches.
  • Provide daily, weekly and monthly reporting support for the region on sales activities, pipeline, revenue vs. target, etc.
  • Work closely with sales teams and technical resources to achieve sales, margin, and assigned profit goals.
.
What You Need
  • Experience using a CRM system
  • Minimum 3 years of Inside Sales or Customer Service Experience
  • Strong ability in problem resolution, team building, and dealing with ambiguity.
  • Proficient in all Microsoft Office Suite products.
  • Excellent communications skills
  • Superior follow-up and attention to detail skills
.
What is Nice to Have
  • Audio/ Video Inside sales experience
  • Experience using BI Analytics
  • Excellent team working, interpersonal, and customer service skills
  • Experience with MS Dynamics and/or Salesforce
  • The ability to multitask and quickly switch your focus
.
What Makes You Eligible
  • Be willing to work remotely in home office EST time zone.
  • Successfully complete a background investigation and drug screen as a condition of employment
.
What We Offer
  • Flexible work schedule with a culture encouraging work-life integration and collaboration in a global environment
  • “Be Brilliant” employee recognition and rewards program
  • Professional development opportunities through HARMAN University’s business and leadership academies and extensive course catalog
  • Access to employee discounts on world-class HARMAN/Samsung products (JBL, Harman Kardon, AKG, etc.)
  • Tuition Reimbursement
  • On-site opportunities to focus on personal well-being and development provided by our Wellness Committee, Volunteer Committee and Harman Women’s Network
  • We are committed to ensuring our diverse, inclusive, and equitable culture is built on a strong sense of belonging, where everyone feels seen, heard, and encouraged to show up as their authentic self
  • An inclusive and diverse work environment that fosters and encourages professional and personal development
#LI-TH1
HARMAN is an Equal Opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race,color, religion, sex, sexual orientation, gender identity, national origin,disability or Protected Veterans status. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. (
www.harman.com
)