Inside Sales Representative Jobs

Inside Sales Representative - Private Sector – BlueTeam

We are…

BlueTeam is a U.S. based service provider specializing in commercial restoration, construction and roofing — both domestic and international — and our clients are the world’s premier commercial portfolio owners and operators.

We are a turnkey provider for portfolio managers, owners, asset managers and operators, and we continue to grow our services to meet our clients’ needs. Our continued expansion of services, unrelenting project performance and transparent billing practices have allowed BlueTeam to become and remain an industry leader for clients in the hospitality, senior care, multi-family, industrial and other commercial property sectors.

SUMMARY: The Inside Sales Representative (“ISR”), is an essential partner in the selling and customer experience process. The ISR is responsible for driving touch-point communications with existing clients, in an effort to strengthen contact frequency and develop top-of-mind awareness. Recording new information in company database and keeping property information current and up to date.

Handling the inbound sales call volume and properly qualifying and managing the follow up of each call.

Qualified candidates must be results-driven. This role should have a clear understanding of the entire sales process, and the ability to identify customer opportunities and potential. The ISR is also a key player in opportunity management within the CRM and shall track deliverables on said projects to insure project teams meet customer expectations.

What You’ll Do….

• Monitor projects and email to identify client contacts for further nurturing
• Maintain and develop customer success procedures and best practices
• Manage inbound and outbound emails effectively
• Keep up to date with storm related events or facility events to identify opportunities for new business
• Manage all phases of the sales cycle for each opportunity/lead
• Keeping detailed notes in the CRM of all client interactions
• Responsible for market research and to identify key target customers
• Work to exceed revenue targets and KPI's as set by Supervisor
• Maintain a comprehensive knowledge of all services
• Heavy emphasis on outbound calls
• Conduct professionally engaging conversations over the phone and via e-mail
• Be able to train clients on the use of the BlueTeam App
• Be able to perform demonstration of the BlueTeam App for a client or prospective client
• Work within the CRM to develop client organization and touch points
• Develop sales strategies to capitalize on inbound/outbound call wins and volume growth, including call scripts, responsive emails, and solicitations calls and emails
• Perform other duties as assigned
• Demonstrate desire to succeed and win with a positive and professional attitude

SUPERVISORY RESPONSIBILITIES:

No

What You’ll Need…

• Customer Service
• Time Management
• Closing and Negotiating
• Proven track record of building business and hitting sales targets.
• Organization
• Prospecting / Cold Calling / Referral generation
• Ability to meet sales goals, motivation for sales, territory management, presentation skills, performance management, building relationships, emphasizing excellence, results driven, sales planning, managing profitability, etc.
• Lead Sourcing
• Excellent follow up skills (leads, issue resolution, etc.)
• Strong PC proficiency (Microsoft Office, CRM, etc.)
• Industry knowledge: Restoration, Reconstruction and/or Commercial Roofing
• Strong written and verbal communications
• Teamwork with all sales channels and operations

EDUCATION and/or EXPERIENCE:

• Bachelor’s Degree in business, sales, marketing or related field from a four-year college or university; and/or
• Two (2) + years related experience and/or training, or equivalent combination of education and experience in service base sales, restoration, or construction.
• Customer service and new account development experience.

CERTIFICATES and LICENSES:

Certifications a plus.

LANGUAGE SKILLS:

Highly developed written and oral communications skills are mandatory. Ability to read and comprehend complex instructions, correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

REASONING ABILITY:

Ability to solve practical problems and deal with a variety of concrete and abstract variables in situations where only limited standardization exists.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or listen. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms. The employee is occasionally required to climb or balance, stoop, kneel, crouch and/or crawl. The employee must also occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and color vision.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to frequently inspect the project and may be exposed to ongoing construction and various weather conditions. The noise level in the work environment may range from moderate to loud.

What You’ll Get In Return…

• Full range of Benefits including Medical, Dental, Vision, Short Term Disability (STD), Long Term Disability (LTD), Supplemental and Voluntary Life Insurance, 401(K) with Employer Match and Paid Time Off (PTO).
• Competitive Salary.

About Blue Team:

BlueTeam’s Mission is to cultivate and maintain mutually beneficial relationships with our clients. In order to accomplish that mission, BlueTeam strives to be mindful, respectful and understanding of our clients and their business needs.

Becoming valuable partners with our clients starts with building the best team possible: recruiting top talent, training them, supporting them, listening to them, and empowering them to help our clients solve their restoration, construction and roofing needs. BlueTeam is not just a “team” but a family based on our core values: integrity, transparency, and accountability.

We believe that with quality people and teamwork, we will achieve our goals of being a successful and well-structured profitable organization that will treat our clients fairly and with mutual respect, while recognizing our staff for their efforts and contributions.

BlueTeam is an Equal Opportunity Employer.

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