Hr Operations Coordinator Jobs

Responsibilities:

• Support HR Operations tickets and drive issue resolution in JIRA.
• Provide tactical/transactional day-to-day support to employees, resolving ticket related to onboarding and contingent workforce staffing, ensuring data integrity for new hires, current employees and contractors.
• Work closely with the HR Project Manager to support project execution and continuous process improvement and onboarding and Contingent workforce operations.
• Complete transactions in Workday for new hires globally (start date changes, manager changes, corrections to data changes, etc). All requests will come from tickets in ServiceNow - the HR Operations Coordinator will be responsible for managing their own ticket queue.

Qualification:

• Strong customer-service skills with proven track record of customer satisfaction
• Environment
• Experience in Workday and HR Operations service request management
• BA/BS degree or equivalent practical experience
• 3+ years of experience in HR Operations/HR administration in a fast-paced
• Proficiency in Office Suite (Word, Excel, Power Point), Gmail and Google Docs
• Experience with ServiceNow or other customer service ticket system
• Problem solving, critical thinking and troubleshooting abilities

Position Requirements:

• New Hire onboarding operations experience
• 2-3 years HR generalist/operations experience, providing first line support to employees, contractors and new hires.
• Ability to work in a team environment but also can work independently and collaborate across key stakeholders cross globally.
• Demonstrated ability to work with employees/new hires across all time zones.
• 1-2 years HRIS/Workday Experience (working knowledge/comfort with Workday)