HR Manager, Fashion & Accessories

• Assists in creating change plans, secures commitment to change, and coaches leaders on their role in the change
• Build effective relationships with leadership at all levels of the organization
• Champions Diversity and Inclusion to build an environment where everyone feels a sense of belonging
• Ensure that HR/People practices are in accordance with the global HR/People framework of the different Maisons.
• Exercises a high degree of confidentiality with sensitive information

• Coach Managers in dealing with performance management and Employee Relations issues.
• Evaluate Employee Relations issues at hand and advise the Manager of proper protocol.
• Ensure that Managers are complying with appropriate protocol and procedures upon issuing a verbal, written or final warning, if necessary. Review written warning memos to be issued. Assist managers in those performance discussions.
• Follow-up on issues with the Managers as needed and follow through to resolution.
• Lead workplace investigations and provide thorough and detailed research, analysis and recommendations and documenting all interviews.
• Partner with Employee Relations lead and/or Corporate attorney if needed in ensuring the issue is being evaluated appropriately and handled in the best manner possible.
• Ensure that all HR policies and procedures are being adhered to fairly and consistently.

• Conducts regular meetings with Boutique and Retail Leadership to provide HR strategic workforce updates: reviewing store talent, succession planning, provide management team with recommendations to optimize business performance.
• Understands company strategy and goals, how individual work contributes to success, and helps transfer this understanding to employees.
• Conduct workforce analysis, including headcount planning and turnover as well as any other reporting required by the brands.
• Delivers difficult and / or complex messages and determines the appropriate communication channels for these messages
• Coordinate recruitment process with the Hiring Manager and Talent Acquisition team. Meets with Talent acquisition team weekly to update the business on the status of their recruitment. Interview candidates as needed. Create job descriptions, new hire announcements, ensure that the hiring manager has developed a departmental induction process and is prepared to welcome and integrate the new hire. Create a pleasant and memorable recruitment experience.
• This role will require extensive collaboration with regional leaders to develop specific training tools to meet their needs.
• Oversees and participates in performance management process in partnership with Store Leadership to proactively address opportunities
• Partner with employees at all levels across the company to better understand and incorporate their needs into training, career-pathing, and development initiatives in relation to Global and Regional guidelines.

• Provide guidance to all managers throughout the Performance Management Process and ensure that performance reviews are being completed in a timely manner.
• Follow up with PIPs or development plans as needed to address performance issues.
• Organize career committees to review team performance and calibration across functions
• Provide guidance and support to the Manager in building promotional business cases.
• Provide overall support and advice in delivering performance management reviews.
• Use internal HR tools, Benchmarking and analysis to determine compensation increase and bonuses and advise managers during the salary review process.

• Analyzes data from various reports, extrapolating relevant data for the business
• Maintains accurate people data for expense allocation and reporting purposes
• Updates Associate information (e.g., terminations,status changes, reporting structure) in HRIS and other systems and maintains employee-related files
• Generates reports from HRIS as needed or requested, converting to excel

• Experience in coaching mid or senior-level leaders to improve leadership performance. Strong negotiating and conflict resolution skills. Must possess strong leadership skills and customer service skills.
• Demonstrated effectiveness in identifying needs, developing action plans and executing deliverables and presenting outcomes and recommendations.
• Strong Skills in Excel and PowerPoint are needed to function in the role (i.e. Pivot tables, org charts, graphs, formulas).
• Experience within a talent role with an organization known for successful talent management is ideal. Knowledge of state laws.
• College degree in a related area, MBA or Masters preferred.
• A minimum of 10 years of progressive Human Resources experience with skills in high volume employee relations, talent management, recruiting, and performance management.
• Strong interpersonal and consulting skills in dealing with employees at all levels of the organization, including leadership, influencing and relationship-building across functions.
• Strong verbal and written communications skills.
• Retail experience highly preferred

• Individual Contributor role
• Some travel required (20%) Will be required to visit boutiques.
• Geographical area under responsibility: 45 boutiques in United States and Canada.