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Company

DISYS

Address Austin, TX, United States
Employment type FULL_TIME
Salary
Category Human Resources Services
Expires 2023-08-04
Posted at 9 months ago
Job Description

Job Summary:

Dexian is seeking a HR Coordinator for an opportunity with a client located in Austin, Tx.


Responsibilities:

  • Responsible for providing expert personal support to employees and managers across multiple lines of business and country locations
  • Document employee inquiries
  • Take ownership in the employee experience and contribute directly to the company culture for all employees
  • Ensure employee inquiries are properly researched and handled in the most complete and professional way
  • Connect with employees by phone and email to explore their needs and determine level of support required
  • Use your exceptional analytical skills to research and resolve complex and sensitive issues
  • Obsess over the customer experience in every interaction


Requirements:

  • You are a creative person who can capture trends and offer solutions. You see pain points as an opportunity to innovate and get better
  • Fluent in English; Spanish, Portuguese, or French is also preferred
  • You ideally have experience with Workday and ServiceNow knowledge, or have experience with other enterprise HR systems (Oracle, PeopleSoft, SAP, Workday, etc)
  • You are a master at multi-tasking. You have the ability to make a personal connection and explore employee needs all while efficiently navigating resources, systems, and relevant data to resolve inquiries quickly
  • You understand the importance of discretion and confidentiality in the type of work we do. You practice this with the upmost integrity
  • You have exceptional communication skills, both in composing thoughtful and caring written communication to team members, and sharing complex information in a supportive but clear way via the phone
  • You are a detail-oriented, organized individual with analytical skills who can pull, understand, and report on business metric
Desired Skills and Experience
RESPONSIBILITIES MAY INCLUDE:
* Responsible for providing expert personal support to employees and managers across
multiple lines of business and country locations.
* Ensure employee inquiries are properly researched and handled in the most complete and
professional way.
* Connect with employees by phone and email to explore their needs and determine level of
support required.
* Use your exceptional analytical skills to research and resolve complex and sensitive
issues.
* Take ownership in the employee experience and contribute directly to the company culture
for all employees.
* Obsess over the customer experience in every interaction.
* Document employee inquiries
KEY QUALIFICATIONS
* Fluent in English; Spanish, Portuguese, or French is also preferred
* You ideally have experience with Workday and ServiceNow knowledge, or have experience
with other enterprise HR systems (Oracle, PeopleSoft, SAP, Workday, etc)
* You have exceptional communication skills, both in composing thoughtful and caring written
communication to team members, and sharing complex information in a supportive but clear
way via the phone.
* You are a master at multi-tasking. You have the ability to make a personal connection and
explore employee needs all while efficiently navigating resources, systems, and relevant data
to resolve inquiries quickly.
* You understand the importance of discretion and confidentiality in the type of work we do. You
practice this with the upmost integrity.
* You are a creative person who can capture trends and offer solutions. You see pain points as
an opportunity to innovate and get better.
* You are a detail-oriented, organized individual with analytical skills who can pull, understand,
and report on business metric

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.


Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit www.dexian.com to learn more.


Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.