Housekeeping Manager Jobs

PRIMARY PURPOSE:

It is the primary responsibility of the Housekeeping Floor Manager to oversee and ensure the smooth operation of assigned housekeeping areas. All duties are to be performed in accordance with departmental policies, practices, and procedures.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Ensure cleanliness of rooms, hallways, lockers, and lobbies that all work is done properly
• Perform frequent and consistent visual inspections of guest rooms and assigned public areas
• Conduct daily briefing and schedule meetings with Guest Room Attendants and House Persons
• Perform daily written guest room inspections in accordance with department standards
• Distribute workload fairly and evenly to those assigned to the station
• Supervise, train, direct, and assist all employees assigned to the area
• Monitor Guest Room Attendants and House Persons work productivity and communicate any area below departmental standards to the assigned Executive Assistant Housekeeper
• Oversee and ensure the smooth operation of assigned area
• Perform other job related duties as requested
• Counsel and discipline employees that violate department policies, practices, or procedures; provide regular feedback to Guest Room Attendants and House Persons on specific job responsibilities and guest service

KNOWLEDGE, SKILLS, AND ABILITIES:

• Must have interpersonal skills to deal effectively with all business contacts
• Must be able to communicate effectively in English, in both written and verbal forms
• Able to deal and interact with management, employees, and guests in an effective and diplomatic manner
• Strong leadership qualities and sound judgment with effective decision-making and problem solving skills
• Knowledgeable of all cleaning procedures, equipment, and supplies
• Knowledgeable with OSHA regulations, to include implementation and enforcement of safety guidelines, proper chemical usage, handling of BIOHAZARD materials, and injury prevention

MINIMUM REQUIREMENTS:

• High School diploma or equivalent
• Two (2) years of experience in Hotel Management
• Work varied shifts, to include weekends and holidays

PREFERRED:

• One (1) year of experience in Hotel Management
• Organizational skills to function effectively under time constraints, within established deadlines and attention to detail
• Bilingual