Housekeeping Shift Manager Jobs

JOB TITLE: Housekeeping Shift Manager

JOB DESCRIPTION:

This position is responsible for the daily operation of the housekeeping department. Must ensure the overall cleanliness of guest rooms and common areas are well maintained.

JOB FOCUS:

Focus is on, but not limited to the following:

• Supports the Housekeeping Supervisor with guest concerns
• Must have good understanding and working knowledge of chemicals, cleaning supplies, and techniques/equipment including SDS, OSHA guidelines would be beneficial
• Evaluates safe work practices in job performance reviews
• Any project assigned by management
• Requisitions all Housekeeping supplies and equipment and maintains adequate inventory levels to provide a clean, safe and comfortable environment
• Assures that Housekeeping staff follows established safety regulations in the use of equipment and supplies at all times
• Directs all Housekeeping staff ensuring that hotel standards are maintained and exceeded
• Monitors daily productivity and quality assurance of employee to ensure standards are being maintained
• Maintain departmental paperwork
• Expedites and monitors turn of guest rooms to the Front Desk
• Inspects all VIP level guest rooms prior to arrival
• Maintain daily payroll records
• Creates a good work environment that promotes teamwork, mutual respect, and employee satisfaction and properly utilizes performance feedback, recognition, training, and adherence to company policies, legal requirements, and collective bargaining agreements
• Coordinates repair needs with Maintenance and Public Area departments
• Maintains the care and use of supplies, equipment, etc. and the appearance of Housekeeping areas, and performs regular inspections of resident areas and rooms for sanitation, order, safety and proper performance of assigned duties

DESIRED QUALIFICATIONS:

• Minimum four (4) years related housekeeping management experience in a resort establishment
• Must be 21 years of age or older
• Good human relation skills, strong verbal and written communication skills to effectively deal with people at different organizational levels both inside and outside the company
• Must have well developed problem solving skills and ability to develop conceptual alternatives
• Bilingual in Spanish and English preferred
• Must possess leadership ability and willingness to work harmoniously with and to supervise professional and non-professional personnel
• Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing housekeeping practices
• Two to Three (2-3) years’ experience in a supervisory capacity inside a Union Casino/Resort environment is a plus