Housekeeping Clerk Jobs

Description
Housekeeping Clerk The Strat (Las Vegas, NV) Description
Summary: Responsible for scheduling all Housekeeping personnel including Guest Room Attendants, Housepersons, Utility Porters, Status Board Operators, and Floor Managers. Maintains departmental employee administrative information/records. Maintains updated seniority lists and tracking sheets for labor, productivity, etc. for the housekeeping, EVS, and Uniforms departments, and ensures accurate payroll input and payroll records for all 3 departments.
Essential Functions And Responsibilities

• Ensure seniority lists are updated and accurately maintained
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
• Assign floors and/or workstations and days off for all personnel on the extra-board
• Conduct the necessary research to effectively resolve payroll disputes from team members
• Ensure the integrity and accuracy of all financial data produced, including reports
• Maintain time and attendance records throughout the assigned departments and works with team members on any issues or discrepancies
• Perform other duties as assigned
• Maintain attendance records, corrective counseling, and other administrative records for team members within the Housekeeping, EVS, and Uniforms departments
• Maintain accurate productive tracking logs
• Responsible for investigating and resolving guest complaints resulting from Lost & Found items
• Schedule according to hotel occupancy and replaces sick or personal call-ins, vacations and all personnel on leave of absence
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position
• Assist management in the creation and implementation of policies and procedures

Requirements
Qualifications

• Proficient with computers and Microsoft Office suite (including Word and Excel)
• High school diploma or equivalent preferred
• Ability to read, analyze, and interpret complex documents and to respond to common inquiries or complaints/questions/concerns from employees or regulatory agencies
• Obtain and maintain all work cards as required by the company
• Previous experience with Kronos Timekeeping system, preferred
• One to two years related experience in performing the same or similar job duties, or an equivalent combination of education and experience preferred
• Strong mathematical skills
• Excellent attention to detail
• Verify right to work in the United States
• Proven experience providing high level of guest service

Work Cards

• None

Physical Requirements

• Working indoors and sitting at desk or table (up to 75% of the time)
• Environment may be moderately noisy
• Ability to work with a computer for an extended period of time, including fine motor skills and manual dexterity.
• Vision and literacy (critical)

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.