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Hospitality Training & Development Manager
| Company | Restaurant Associates |
| Address | , New York, 10001, Ny |
| Employment type | FULL_TIME |
| Salary | $85,000 - $90,000 a year |
| Expires | 2023-07-22 |
| Posted at | 11 months ago |
Salary: $85,000 - $90,000
Become part of Restaurant Associates, a name that has been synonymous with exciting restaurant concepts and high quality foodservice for over half a century. RA is a New York City leader in the foodservice industry for some of the nation's premier museums, performing arts centers and corporate accounts. Restaurant Associates’ commitment to upscale dining has led the way to develop successful culinary programs. If you share our belief in the value of delivering Superior Quality Food and Delivery Hospitality Excellence, we invite you to learn more about Restaurant Associates’ dynamic select team of professionals. Come share your talents with one of the nations’ fastest-growing, multi-million dollar organizations.
Job Summary
The Training & Development Manager will have a demonstrated passion for lifelong learning, be proficient in instructional design, and consistently demonstrate operational expertise while working directly with R/A employees from hourly associates to executives, our clients, and key stakeholders. The Training Manager will encourage, empower, train, and develop team members to be their best in their career!
This position is in-office or in-unit 5 days/week. Up to 25% travel should be expected to Boston, Chicago, and DC area.
Key Responsibilities:
- Partner with R/A Leaders to curate sustainable Program Content for field execution for New Hire Onboarding, Leadership Proficiencies and Training, Tools and System support.
- Develop systems to monitor and ensure employees are performing their responsibilities according to the training
- Partner with HR Business Partners & Safety Leaders to refine and lead all New Unit Opening training and support.
- Propose learning solutions to address performance gaps
- Analyze the effectiveness of training and workshops for the employees and develop appropriate modification, if needed
- Design, develop and deliver training courses and workshops based on our culture of CARE for the employees of the organization
Preferred Qualifications and Experience:
- Clear understanding of adult learning and the role it plays in facilitating learning
- Demonstrated ability to create training materials: eLearning courses, facilitator guides and participant workbooks
- Preferred experience in luxury business setting; Management experience within the hospitality industry a plus
- Strategic problem solver, business partner, facilitator of change and ability to effectively evaluate and resolve path forward with emotional intelligence.
- Be proficient in distance learning including delivering training in virtual classroom environment
- Bachelor's degree and minimum two + years of experience in training, curriculum development/instructional design
- Excellent stand-up delivery and facilitation skills that drive key learning outcomes and empower application beyond the classroom; Dynamic, self-motivated individual who is comfortable speaking in large groups and with all levels of management
Apply to Restaurant Associates today!
Restaurant Associates is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)
Associates at Restaurant Associates are offered many fantastic benefits.
- Employee Assistance Program
- Paid Time Off
- Vision
- Health and Wellness Programs
- Discount Marketplace
- Holiday Time Off (varies by site/state)
- Life Insurance/ AD
- Pet Insurance
- Commuter Benefits
- Identity Theft Protection
- Medical
- Associate Shopping Program
- Dental
- Retirement Plan
- Flexible Spending Accounts (FSAs)
- Disability Insurance
Restaurant Associates maintains a drug-free workplace.
Req ID: 1188214
Restaurant Associates
Leah Curry
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