Hospitality Coordinator Jobs

Hospitality Manager will be responsible for overseeing all operational aspects of the short-term rental properties, ensuring they are well-maintained, fully equipped, and ready to welcome guests. The goal is to ensure a seamless and comfortable experience for guests while maximizing property efficiency and profitability. The Hospitality Manager’s main responsibilities will include but are not limited to, the following:
● Property Setup and Maintenance:
Coordinate and oversee property setup, including cleaning, staging, and arranging
necessary supplies and amenities.
Conduct regular inspections to ensure properties are clean, well-maintained, and in
compliance with safety and quality standards.
Address any maintenance or repair issues promptly and effectively, coordinating with
vendors and contractors as needed.
Develop and implement preventive maintenance schedules to minimize downtime and
optimize property conditions.
● Inventory Management:
Maintain an accurate inventory of supplies, equipment, and amenities for each property.
Regularly restock necessary items and conduct inventory checks to ensure all
essentials are readily available to guests.
Evaluate and select suppliers/vendors to ensure quality products and competitive
pricing.
● Operations and Efficiency:
Develop and implement operational procedures and protocols to streamline property management processes.
Optimize property workflows, including check-in/check-out procedures, key management, and guest communication channels.
Ensure effective coordination between cleaning staff, maintenance personnel, and other service providers to maintain property readiness.
● Regulatory Compliance:
Stay up-to-date with local laws, regulations, and licensing requirements related to
short-term rentals.
Ensure properties are compliant with all applicable regulations, including safety
standards, zoning rules, and taxation requirements.
Maintain proper records and documentation to demonstrate compliance and facilitate
timely reporting.
● Guest Satisfaction and Issue Resolution:
Provide prompt and professional responses to guest inquiries, requests, and concerns, resolving issues to ensure a positive experience.
Collaborate with the guest experience team to address guest feedback and implement improvements to enhance guest satisfaction.
Handle emergency situations calmly and efficiently, coordinating appropriate responses and resources.
● Financial Management:
Assist with budgeting and financial forecasting for property operations.
Monitor and manage expenses related to property setup, maintenance, and operations.
Identify opportunities to improve cost-efficiency without compromising guest
experience or property quality.