Register
Recruit Create CV
Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Help Desk Specialist Jobs
Recruited by IronArch Technology 9 months ago Address Mobile, AL, United States
100% Remote Help Desk Technician
Recruited by Agility Partners 10 months ago Address Georgia, United States
It Help Desk Assistant
Recruited by Lawrence Family Development 11 months ago Address , Lawrence, 01840, Ma
It Help Desk Analyst
Recruited by Fleetio 1 year ago Address Birmingham, AL, United States
It Support Desk Technician
Recruited by Mississippi Band of Choctaw Indians dba Choctaw Resort Development Enterprise dba Pearl River Resort 1 year ago Address , Choctaw, 39350, Ms

Help Desk Technician Ii

Company

General Dynamics Information Technology
Address , Shaw Afb, Sc
Employment type
Salary
Expires 2023-07-30
Posted at 10 months ago
Job Description
Clearance LevelInterim SecretCategoryHelp DeskLocationShaw AFB, South CarolinaOnsite Workplace
Requisition Type: Regular
Your Impact

Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defense’s mission to keep our country safe and secure.

Transform technology into opportunity as a Help Desk Technician II with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT, you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a Help Desk Technician II supporting US ARMY CENTRAL COMMAND, you will be trusted to work on Microsoft Office and Active Directory resources as well as support connectivity for Laptops, Desktops, Thin Clients, Network Printers and other similar devices.
HOW A HELP DESK TECHNICIAN II WILL MAKE AN IMPACT
  • Greet customers that walk up to the Help Desk as well as answer telephone and email requests for help.
  • Install system patches and software updates to ensure systems are protected against cyber vulnerabilities.
  • Create user accounts and mailboxes for the end users.
  • Enter trouble tickets into a tracking system and follow the ticket to resolution
  • Success will be measured through your ability to provide customer service that is polite and professional, while providing problem resolution for the USARCENT customer base.
  • Re-image computers
  • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software on the USARCENT Classified and Unclassified networks

WHAT YOU’LL NEED TO SUCCEED:
  • Education: High School Diploma/GED
  • Required Experience: 1+ years of related experience
  • Required Skills and Abilities: Must be able to communicate clearly
  • Preferred Skills: An understanding of basic troubleshooting
  • Required Technical Skills: **MUST HAVE either A+, OR Network+, OR Security+ CE certifications to qualify for the position.**
  • Security Clearance Level: SECRET CLEARANCE IS REQUIRED
  • Location: Work is performed at the customer site Patton Hall located on Shaw AFB in Sumter S.C

GDIT IS YOUR PLACE:
  • 401K with company match
  • Internal mobility team dedicated to helping you own your career
  • Comprehensive health and wellness packages
  • Rest and recharge with paid vacation and holidays
  • Professional growth opportunities including paid education and certifications
  • Cutting-edge technology you can learn from

#GDITarmy