Graduate Associate Jobs

Location:

Headquarters are in San Diego; Open to fully remote anywhere within the US

Role Salary Range:

$60k-$70k base salary

Summary:

My client is looking for a Graduate Associate to join and support a rapidly growing company. They serve as the employer of record on behalf of over 3,500 clients for 6,000 worksite employees across all 50 states. Associates report directly to the Director of Private Family Services and are responsible for consulting with our high-net-worth and ultra-high-net-worth clients and other stakeholders to manage and direct various employment lifecycle processes, from onboarding to offboarding, and to resolve other employment issues. This role serves as a trusted partner to high-net-worth and ultra-high-net-worth advisors and their clients by effectively collaborating with stakeholders to resolve client inquiries and manage all aspects of the account and employee lifecycle.

The ideal candidate has executive presence, demonstrates impeccable organizational skills to manage competing priorities, and can effortlessly combine a business-centric mindset with creative, client-centric service. The right candidate enjoys variety in their work, and likes being challenged by new opportunities.

Responsibilities you will own:

● Deliver customized white-glove service to ensure satisfaction of all clients and other stakeholders.

● Manage and direct all aspects of the account and employee lifecycle, including onboarding and offboarding.

● Foster strong, consultative partnerships and serve as a trusted advisor to clients.

● Consult with clients and internal teams to ensure employment policies and practices are compliant with all federal, state, and local guidelines.

● Navigate service or employment-related issues and drive successful, client-centric resolutions.

● Quickly learn to proactively identify and mitigate HR and compliance risk for clients.

● Drive critical strategic initiatives and special projects in collaboration with the leadership team.

● Lead and/or participate on project teams and perform other duties as assigned in support of key company and department objectives.

We’re looking for someone who:

● Has impeccable communication skills and effectively relays complex concepts in a clear and concise manner.

● Leverages strong executive presence and emotional intelligence to develop trust and inspire confidence.

● Demonstrates accountability by taking complete ownership of client and employee relationships and outcomes.

● Solves problems creatively with a strategic, solutions-oriented mindset.

● Has the ability to guide and influence outcomes, often in very fluid and nuanced situations.

● Manages multiple projects and processes efficiently and autonomously, and executes with a high degree of quality and accuracy.

● Takes initiative to proactively get ahead of issues, with a strong desire to learn and apply new concepts quickly.

Benefits:

Company-sponsored medical, dental and vision plan for employees and their dependents, 401(k), wellness program, learning development program, life insurance, long-term disability coverage, charitable contribution matching, volunteer time off and employee assistance program. In addition to accrued vacation time and sick time, my client recognizes 12 paid federal holidays. They also offer our team members the option of alternative work schedules. For team members based out of the San Diego office, they provide daily catered meals, weekly massages, onsite fitness center, a fully stocked pantry, happy hours, free parking and much more.