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Global Product Lead, Google Customer Solution

Company

Google

Address New York, NY, United States
Employment type FULL_TIME
Salary
Category Information Services,Technology, Information and Internet
Expires 2023-08-25
Posted at 9 months ago
Job Description
This role may also be located in our Playa Vista, CA campus.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Redwood City, CA, USA; Ann Arbor, MI, USA; Chicago, IL, USA; New York, NY, USA; Los Angeles, CA, USA; San Francisco, CA, USA.Minimum qualifications:
  • 4 years of experience in product management, management consulting, or project management in technology.
  • Experience influencing Product Management/Engineering teams, executive leadership, and cross-functional stakeholders.
  • Bachelor's degree in a quantitative field (e.g., Engineering, Computer Science, Mathematics, Physics, Statistics, Economics, Finance), or equivalent practical experience.
Preferred qualifications:
  • Ability to speak to technical/business stakeholders and users and interact at all levels of the organization.
  • Experience manipulating large data sets using SQL while analyzing and converting them into insights to drive decisions.
  • Excellent problem-solving and investigative skills, with the ability to define problems and identify potential solutions.
  • Excellent project management, relationship management, change management, and written/verbal communication skills.
  • Ability to work in a fast-paced changing environment.
About The Job
The Business Strategy & Operations organization provides business critical insights using analytics, ensures cross functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives.
In this role, you will partner closely with our regional strategy and operations leads to understand user pain points, form business requirements and prioritize solutions to influence the direction of product development. You will be responsible to drive growth across all facets of Google Customer Solution (GCS) team through technology. You will also play a key role in training development and deployments globally.
When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.
Additional Information:
The US base salary range for this full-time position is $111,000-$163,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .
Responsibilities
  • Develop a launch plan, identifying risks and updating stakeholders along the way. Manage new product/feature launches including communications, training and assisting with product readiness testing.
  • Articulate Business requirements to our Product Management and Engineering teams and influence the quarterly/annual Roadmap to address them.
  • Partner with executive leadership and cross-functional global stakeholders to understand and prioritize business needs, build consensus, and communicate needs through business requirement documents. Collaborate with product teams on design sprints, product requirement documents, business requirement documents, and product/sales pilots.
  • Identify gaps in current tools and infrastructure, prioritizing and crafting business cases to validate the importance of new feature requests.
  • Gather impactful product insights through workflows, sales and marketing processes, and the strategic initiatives of the business.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .