General Manager - Team Lead

As the team at Zaxby's expands, we're saving a seat for you!

To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.

To our team members, Zaxby's is an indescribably great place to work!

General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld.

Benefits

• Employer Paid Life Insurance
• Medical Insurance
• Vision Insurance
• Short-Term Disability
• Dental Insurance
• Long-Term Disability
• 401(k) With Employer Match (additional eligibility requirements)
• Employee Assistance Program

Perks

• Flexible Work Schedules
• Opportunities to Advance
• Paid Holidays
• Referral Program
• Recognition Program
• Competitive pay + quarterly bonuses
• Paid Time Off

Key Responsibilities

• Proactively manage restaurant operations to include planning/forecasting of weekly sales, labor, and cost of goods
• Ensure that the restaurant delivers great experiences to guests
• Plan and delegate shift assignments
• Develop action plans to improve execution of processes to increase sales, profitability, and guest experience
• Ensure team members and managers receive proper training and development
• Ensure effective work schedules are created in a timely manner
• Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
• Maintain appropriate staffing levels
• Create and maintain a positive culture within the location
• Recognize and reward team members
• Increase sales by building community relationships

Qualifications

• Ability to work a minimum of 5 days and 48 hours per week
• Ability to work a flexible schedule including days, nights, weekends, and holidays
• Successful completion of background check
• Must have a valid driver's license, vehicle insurance, and reliable transportation
• Must be 21 years of age or older
• 3-5 years restaurant management experience preferred
• Education - high school diploma or equivalent required, some college preferred
• Leadership experience required
• Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others

Capability Requirements

• Communicate proficiently through speech, reading, and writing
• Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
• Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
• Sit, stand, and walk continuously
• Work in an environment that features hot and cold temperature variations and exposure to food allergens
• Occasionally stoop, bend, crouch, or climb, including the use of ladders

Required

Preferred

Job Industries

• Customer Service