General Maintenance Worker, Usc Housing

Please review the Affirmative Action and Equal Opportunity Plan page for more details regarding your rights and obligations as a job candidate.

USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our six unifying values in Integrity, Excellence, Well-Being, Open Communication, Accountability, and Diversity, Equity, and Inclusion.

USC Housing, a division of USC Auxiliary Services, hosts more than 9,000 students, athletes, faculty, and staff throughout the year in over 50 properties on and off campus. Housing meets the challenge of inviting students into our Trojan family by making them feel comfortable, safe and welcome. We boast top-notch amenities including comprehensive recycling programs, simplified online repair requests, and more. Serving our students’ wellbeing is the reason that we are here and we share the same vision and excellence that they do.

We are seeking to build a pool of candidates for future General Maintenance Workers to join our rapidly growing team.

The Opportunity:

The General Maintenance Worker will monitor our facilities and ensure that we maintain our high standards of excellence. As an expert in all forms of repairs, you will examine and repair our facilities, as needed. You will use your expertise to communicate with management and outside vendors, as well as train other workers. Most of all, your focus on customer service will demonstrate to our students, faculty, and staff that we put their needs first!

The Accountabilities:

• Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time.
• Prepares walls for painting, patches holes, replaces dry wall, paints. Stains and refinishes wood work, such as wall paneling and furniture, etc. Assists in roof repairs, repairs or replaces tiles, performs caulking.
• Troubleshoots and repairs or replaces appliance parts and perform repairs on commercial kitchen equipment, e.g.. walk-in coolers, freezers, ice machines, dish machine conveyor belts, slicers, dishwashers, electric ranges, etc., as needed.
• Monitors satellite stock room.
• Installs safety restraints on cabinets and furniture. Patches and stretches carpet, replaces broken windows and ceiling tiles, performs caulking.
• Repairs or replaces various plumbing fixtures and hardware, e.g.. faucets, shower fixtures, water fountains, garbage disposals, sinks and toilets.
• Repairs or replaces light bulbs, ballasts, switches, plugs, light fixtures, etc. Maintains room wiring systems and emergency exit signs, adjusts timers, tests and replaces smoke detectors and emergency lights. Secures electrical wires. Repairs vacuum cleaners as needed.
• Provides on-going preventative maintenance for appliances including air conditioners, heaters, refrigerators, stoves, ovens and dishwashers.
• Responsible for special projects as assigned by the Building Supervisor or Assistant Director.
• Responsible for area emergency/after-hours response.
• Builds interior walls, fabricates cabinets, drawers and screens, assembles furniture. Repairs or replaces closet doors, drawers, non-fire rated doors, door locks, closers and hinges, tiles, bathroom fixtures, etc. Performs preventive maintenance.
• Maintains appliance part inventory.
• Provides customer service to students, faculty, staff and external customers. Meets customer needs, offers options, resolves problems and follows up with customers. Ensures full customer satisfaction without unnecessarily referring customer to other staff members. Maintains friendly, helpful demeanor.
• Performs light welding, light vehicle maintenance.

The Qualifiers:

• Experience: 6 – 12 months.
• Education: Specialized or technical training.

• Expertise:

  • Ability to communicate effectively in English.

  • Knowledge of thermodynamic laws, refrigerator cycles, electricity principles, test/detection instruments, hand/power tools, AC/DC currents, wood finishing, wiring, painting, construction, and plumbing.

  • Presents oneself professionally, in line with higher education environment.

  • Must have valid CA driver’s license and meet the requirements of the USC Vehicle/Driver Requirements Policy (https://policy.usc.edu/vehicle-driver-requirements/)

• Ability to communicate effectively in English.
• Presents oneself professionally, in line with higher education environment.
• Knowledge of thermodynamic laws, refrigerator cycles, electricity principles, test/detection instruments, hand/power tools, AC/DC currents, wood finishing, wiring, painting, construction, and plumbing.
• Must have valid CA driver’s license and meet the requirements of the USC Vehicle/Driver Requirements Policy (https://policy.usc.edu/vehicle-driver-requirements/)

What We Prefer:

• Ability to train students, temporary, and/or resource workers.
• Experience working in a fast paced environment, and the ability to work independently with minimal supervision
• 2 – 3 years of experience in appliance repair, plumbing, HVAC, outlet repair, and/or electrical.
• Experience supporting a hospitality/restaurant/retail department.
• HVAC certification.
• Specialized or technical training.
• Experience troubleshooting/and performing basic repairs (i.e. carpentry) and painting maintenance.

The Trojan Family Rewards:

We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit http://benefits.usc.edu.

This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!

As an equal opportunity employer, USC values and promotes diversity, equity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members.

USC has great minds that transform the world with their talents and research. Will you be one? Join us!

FIGHT ON!

The hourly rate for this position is $23.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Minimum Education: Specialized/technical training, Combined experience/education as substitute for minimum education Minimum Experience: 6 - 12 months Minimum Field of Expertise: Knowledge of thermodynamic laws, refrigerator cycles, electricity principles, test/detection instruments, hand/power tools, wood finishing, AC/DC currents, wiring, painting, construction and plumbing