Front Desk Support Jobs

Our team is driven by the desire to make a positive difference in the lives of patients. We are passionate about innovative science and strive to discover and develop novel medicines, to bring value to the healthcare ecosystem, and to address significant unmet medical needs. We foster a culture of innovation, collaboration, transparency, mutual respect, and integrity and an environment where employees feel fulfilled by the work they do and are recognized for the contributions they make

Escient Pharmaceuticals is a San Diego based a clinical-stage company focused on developing novel therapeutics to address a broad range of neurosensory-inflammatory disorders. The company’s pipeline includes two first-in-class small molecule antagonists targeting MRGPRX2 for the treatment of various mast cell mediated disorders and MRGPRX4 for cholestatic pruritus. Escient is led by an experienced management and scientific team and funded by top-tier life science investors.

The Front Desk Support is an organized, proactive, reliable professional who is responsible for overseeing office communications and helps to support essential operations including manage emails, phone calls, mail, coordinating meetings and other administrative duties.

This is a part-time on-site position working Monday-Friday, ~29 hours per week (anticipated schedule 9:00-3:30).

Primary Responsibilities Include

• Manages schedules for conference and community spaces, ensures spaces are clean and organized
• Provides administrative support on companywide project, as requested
• Greets visitors to the office, ensuring guests are comfortable and are connected with the right office personnel. Maintain internal guest log.
• Answers telephone calls and emails from customers and clients and directing them to relevant staff
• Assists with scheduling appointments and meetings, and create agendas when necessary
• Coordinates with vendors on building repairs, meeting space reservations, office equipment, general office vendors
• Places catering orders for employee meetings and events
• Monitors kitchen and office supplies, and place orders for new supplies, inventory, appliances, as needed. Replenishes supplies throughout the day, run dishwasher.
• Manages incoming and outgoing correspondence, including emails, faxes, mail and packages (FedEx, UPS, etc.)

Qualifications And Skills

• Effective at planning, organizing, and prioritizing
• Effective team player and strong individual contributor
• Effective troubleshooting and problem-solving skills
• Flexible and adaptable to change
• Exceptional customer service skills
• Excellent written and verbal communication skills and the ability to work in a fast-paced environment while maintaining a high level of confidentiality and professionalism
• High attention to detail and accuracy
• Must be able to work onsite Monday through Friday
• Intuitive, able to anticipate needs and develop options
• Minimum of one year of experience as office manager, opertaions, or administrative assistant, preferably at a biotech/pharmaceutical company
• Ability to work independently with minimal supervision and a high degree of initiative
• High school diploma or equivalent. Bachelor’s degree preferred.
• Ability to thrive in a fast-paced, hands-on research and development environment
• High level of proficiency with Microsoft Office, including Outlook, Word, Excel, PowerPoint, MS Teams, and Zoom, and have the ability to learn new software programs
• Adept at building strong relationships and collaborating with colleagues at all levels
• Able to handle multiple tasks and deliver high quality results under tight timelines

Salary Range: $20-25 / hour

If you thrive in a fast-paced, entrepreneurial environment and are in search of a dynamic, multi-disciplinary team focused on discovering and developing therapies that will positively change the course of the health and well-being of underserved patients, we encourage you to apply. Escient Pharmaceuticals offers a positive and exciting work environment with competitive pay structures and benefits. Escient is an equal opportunity employer.