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Event Planning Manager Jobs

Company

Everline Resort and Spa
Address , Olympic Valley, Ca
Employment type FULL_TIME
Salary $70,600 - $106,000 a year
Expires 2023-06-26
Posted at 1 year ago
Job Description

Summary

The Event Planning Manager is responsible for upselling and servicing events. This position acts as the liaison between meeting planners and hotel colleagues. Responsibilities include administering sale agreements, detailing all food, beverage and audio-visual needs, managing room blocks, billing instructions and final review. Event Planning Managers facilitate communication with pertinent hotel team members before, during and post events to ensure a high level of service. They are also the on-site contacts and are responsible for the smooth execution of all events.

The Event Planning Manager host hotel tours, maintain strong customer relationships, participate and lead event meetings including pre-conference introductions to the onsite Banquet and Audio-Visual teams, as well as post conference meetings to share learnings with department heads.

Role specific job responsibilities include but are not limited to:

  • Attend EO/Resume meetings, Sales/Event Planning team meetings, Sales/marketing meetings as requested.
  • Coordinate and communicate event logistics (responsibilities, timelines, etc.) with other departments in order to meet or exceed client/customer expectations, through Hyatt’s property management software.
  • Ability to work as a team member with the sales and events staff and other support staff is a priority.
  • Maintaining well organized documentation and reports in Hyatt systems.
  • Clearly communicate policies, procedures and services offered by the hotel with clients/customers.
  • Plan, arrange, organize, and execute events while meeting or exceeding client/customer expectations.
  • Meet or exceed annual goals.
  • Manage work schedule to strategically be on-site during critical event times (greetings, breaks, etc.), as needed.
  • Reconcile final invoices with Finance Department, and client/customer.
  • Prioritize tasks and independently manage workflow based on appropriate needs and demands and the department's policy and procedures.
  • Conducting in person and virtual site inspections.
  • Monitor event activities to ensure compliance with applicable Standard Operating Procedures, satisfaction of participants, and resolution of customer service issues or concerns.
  • Additional duties as determined by Director of Events.
  • Prepare and be prepared to lead Weekly Group Resume meetings or Daily Standup meeting

The salary range for this position is $70,600 to $106,000. This is the pay range for this position that Everline Resort & Spa reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

Qualifications

  • Preferred candidate has completed PSS or equivalent training
  • Must be proficient in general computer knowledge
  • Flexible schedule, willing to work evenings, weekends and holidays
  • Candidates should be extremely detail oriented and organized
  • A true desire to satisfy the needs of others in a fast-paced environment.
  • Prefer a four-year hospitality degree or equivalent experience
  • Refined verbal and written communication skills
  • A minimum of 2 - 4 years of hotel event sales/event planning or comparable experience preferred

What You Will Love About Us:

  • Discount hotel stays for colleagues, friends and family
  • Wellness & Tuition reimbursement
  • Complimentary parking
  • Complimentary meals during work hours
  • Hyatt Perks which includes thousands of national and local partners for various discounts
  • Come join our amazing location in Olympic Valley, CA in the Lake Tahoe Area

Wellbeing

“Our purpose is to care for people so they can be their best – and we believe wellbeing is the ultimate realization of our purpose”

  • Health, Dental, Vision Insurance eligibility after 30 days of employment
  • 401(k) Retirement plan & Hyatt stock purchase plan.
  • Discounted Ski Passes!
  • Complimentary Golf
  • Paid Parental Leave

Who We Are:

  • We turn trips into journeys, encounters into experiences and jobs into careers. As we continue to grow—we never lose sight of what’s most important: People
  • At Hyatt, we believe in the power of belonging and cultivating a culture of care where our colleague’s become family. Since 1957, our colleagues and our guests have served as the heart of our business and made Hyatt one of the best hospitality brands in the world, with more than 1,500 hotel, all-inclusive, and wellness resort properties in 70 countries across six continents.

Why Now?

  • We are in a time of extraordinary transformation. Passion for personal travel combined with the explosive growth of global business has underpinned our growth for years. Hyatt is at the epicenter of the evolution of travel—and we are looking for passionate change makers to be a part of our journey. At the heart of Hyatt is our shared belief that hospitality is more than just a job—it’s a career for people that care

How We Care for Our People:

  • Paid Time Off, Medical, Dental, Vision, 401K with company match
  • Annual allotment of free hotel stays at Hyatt hotels globally
  • Wellbeing is the ultimate realization of our purpose — we care for people so they can be their best. We believe this focus on our colleagues is the key to our success and we’ve earned a place on Fortune’s prestigious “100 Best Companies to Work For®” for the last nine years.
  • Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
  • We’re proud to offer exceptional corporate benefits which include:
  • A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption

Our Commitment to Diversity, Equity, and Inclusion:

  • Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.
  • Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board—from who we hire and develop, organizations we support, and who we buy from and work with.

Reality Check:

  • Research shows that women, people of color and others who belong to historically - excluded groups tend to apply to jobs, only if they met all of the job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better

Our Vales: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing