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Event Manager Jobs

Company

Harvard University
Address , Cambridge, Ma
Employment type FULL_TIME
Salary
Expires 2023-07-21
Posted at 11 months ago
Job Description

Position Description

  • Serves as the point of contact for all Executive Education Events. This includes meeting with clients and utilizing EMS (Event Management System) to create banquet event orders, providing room diagrams with use of Social Tables program, manage and communicate all dietary needs to staff and update BEOs with any changes to events in a timely manner.
  • Manages the execution of events in multiple locations by providing continuous and clear direction to staff involving pre-event preparation, staff assignments pre-meal meetings, event timeline, special requests and clean-up.
  • Manages employee performance and disciplinary matters in a timely and consistent manner.
  • Maintain accuracy and quality control by working closely with staff to expedite catering orders. Making sure that all event details are followed while communicating and adjusting to changes as needed.

  • Develops a good working relationship with catering clientele and on-site managers. Maintains a continuous contact with clients and vendors to discuss timelines and expectations.
  • Manage all aspects of assigned events through conception and execution. This includes site visits prior to the event, ordering all necessary items such as linen, equipment, bar services, temporary waitstaff, floral décor…etc.
  • Creates all necessary signage for events, including dietary restrictions in a timely manner. Ensure languages is clear and consistent in font and sizing, etc.
  • Selects, develops and retains hourly and temporary waitstaff to create a diverse workforce delivering excellence in service.
  • Responsible for making sure all HUDS staff are following required training.
  • Meets weekly with the HKS CPO office and production staff regarding details of upcoming events, including event logistics, food presentation, and arrival/departure timelines.
  • In collaboration with Human Resources and HUDS Management, ensures employment practices are compliant with the current Collective Bargaining Agreement and all University personnel policy and procedures.
  • Represents HUDS to students, faculty, staff, and guests in a positive and professional manner at all times.

  • Responsible for ensuring sanitation standards are in compliance with city and state laws, Harvard Environmental Health and Safety regulations, departmental and HACCP policies.
  • Ensure compliance with State of Massachusetts and Dining Services’ “Food Employee Illness Policy”.
  • In collaboration with Management team, ensures Unit-specific sustainability goals and programs are met and adhered to.
  • Performs other duties as assigned.

Basic Qualifications

  • Minimum of 2 years’ relevant work experience

Additional Qualifications and Skills

  • HS Diploma and at least 5 years prior front of the house catering experience in high volume, fine dining events with off-premises or hotel catering operation.
  • Previous supervisory experience, with ability to hold team member accountable
  • Proficiency in Microsoft Office applications (Word, Outlook, Excel, Teams).
  • Ability to learn other software applications as needed
  • A valid driver’s license and willingness/ability to drive
  • Must be able to work evenings, weekends and holidays as needed
  • Ability to develop creative concepts to provide clients with unique and personalized experiences
  • Knowledgeable about current food and event management trends
  • Demonstrated ability to deliver exceptional customer service
  • Strong communication (verbal, written, interpersonal) skills and ability to communicate effectively with diverse constituency
  • Strong time management, organizational and multitasking skills
  • Ability to meet multiple deadlines and manage competing priorities
  • Good professional judgement and ability to independently make sound business decisions
  • Must be adaptable to a frequently changing environment and ability to remain calm and professional in stressful situations
  • Works professionally, ethically and with integrity; Uphold the vision and mission HUDS and the University
  • Bachelor's Degree in Hotel/Hospitality Management, or 5 years’ experience of high-volume catering, fine dining events with off premise or hotel catering operations
  • TIPS, CPR/Heimlich, and Serv-Safe sanitation certification
  • Ability to stand for extended periods of time
  • Minimum of 2 years’ relevant work experience
  • Position frequently involves long hours and widely diverse duties
  • Must be able to lift (approximately 20 to 30 pounds), bend stoop and perform other physical exertion

Physical Requirements

  • Ability to stand for extended periods of time
  • Position frequently involves long hours and widely diverse duties
  • Must be able to lift (approximately 20 to 30 pounds), bend, stoop and perform other physical exertion

Working Conditions

  • Standing and walking for significant amounts of time is necessary
  • Subject to wet floors, temperature extremes, and excessive noise
  • Ability to work evenings, weekends and holidays as needed

Additional Information

Emergency Status Designation: Essential Personnel

Benefits

We invite you to visit Harvard’s Total Rewards website to learn more about our outstanding benefits package, which may include:
  • Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
  • Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
  • Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
  • Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
  • Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
  • Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
  • Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
  • Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
  • Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.

Job Function

Hospitality & Dining Services

Department Office Location

USA - MA - Cambridge

Job Code

Y2056P FD Catering & Evnt Sls Pro II

Work Format

On-Site

Department

Dining Services/ Harvard Kennedy School

Sub-Unit

Dining Services

Time Status

Full-time

Salary Grade

056

Union

00 - Non Union, Exempt or Temporary

Pre-Employment Screening

Criminal, Drug Testing, Education, Employment, Identity

Schedule

Tuesday - Saturday Flex schedule- 8 hours per day

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.