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Entry Level Documentation Support Specialist
Company | HealthDrive Corporation |
Address | Houston, TX, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-05-11 |
Posted at | 1 year ago |
HealthDrive delivers on-site dentistry, optometry, podiatry, audiology, and behavioral health services to residents in long-term care, skilled nursing, and assisted living facilities. Each specialty offered by HealthDrive is one that directly impacts the quality of daily life for the deserving residents we serve. HealthDrive connects patients in need of vital healthcare to doctors committed to dignity and excellence. Conveniently located off Route 9, close to routes 90 and 495 in a spacious modern office! Cafe and workout center available in the building! PPO Medical, Dental, and Vision plans available as well as a generous PTO policy.
- Calling, faxing to insurance companies for prior authorization approvals when needed
- Deadlines for service are met
- Scan original documents into the computer system and attach to appropriate patient record
- Coordination of outreach to patients or responsible parties
- Outreach to insurance payers
- Effective follow-up on outstanding documentation. Tasks include
- Identify and request documents as needed for products and services
- Update managers/supervisors with feedback from customers to improve services or provide recognition of staff members
- Update computer system as required for documentation tracking, service delivery, etc.
- Pipeline on DME items is efficient
- Other duties and tasks may be assigned as appropriate or necessary
- All outstanding items are followed-up on appropriately
- Order DME items from lab(s) as appropriate/required; includes requesting documentation
- Coordinate and complete documentation mailings as necessary
- Calling responsible parties, facilities for needed assistance
- Coordination of outreach to Sales
- Billing criteria are met
- Manage documents in queue to ensure
- Outreach to primary care physicians
- Send all necessary paper work to providers for ordering of hardware items
- Ability to sit for long periods of time.
- Ability to use office equipment such as computer, phone, fax, and copier.
- Ability to lift up to 10 lbs occasionally for duties related to office work.
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