Eligibility Specialist Trainee/I/Ii - South Lake Tahoe

Salary: $42,827.20 - $60,777.60 Annually

Description

THE COUNTY OF EL DORADO

The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected and valued. The dedicated efforts taken by the Board of Supervisors continues to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits. The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting.

HEALTH AND HUMAN SERVICES AGENCY

The County of El Dorado , Health and Human Services Agency is committed to transforming lives and improving futures for the citizens of El Dorado County. Their programs and services include: Behavioral Health, Public Health, Community and Social Services. The Health and Human Services Agency has over 600 employees dedicated to enhancing and enriching the lives of those in their communities.

SOCIAL SERVICES DIVISION

The Health and Human Services Agency's Social Services Division strives to improve the quality of life for the residents of El Dorado County. They help residents meet basic needs and ultimately become self-sufficient by offering the following services: CalFresh, CalWORKs, Medi-Cal, General Assistance, and employment services.

THE OPPORTUNITY

Use your knowledge and experience to help those in your community! You will have the opportunity to determine the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; maintain current knowledge of program regulations and procedures necessary for multi-program caseload administration; initiate and process casework through automated systems, and identify needs and makes appropriate referrals for health, social, and/or employment services.

The Selected Candidate Will Have The Opportunity To

• Ensure accuracy and completion of application and declaration forms.
• Explain a variety of plan options, costs, and individual plan features through Covered California.
• Resolve discrepancies by securing documentation, medical records, and confirmation from other agencies.
• Explain regulations, rules, and policies to clients and apprises them of their rights, responsibilities, and eligibility for participation in various public assistance programs and services.
• Enter and retrieve numerical and narrative data and issue benefits from an automated computer system.
• Perform interactive interviews to elicit eligibility information; obtain and/or verify financial, employment, tax, and personal demographic information; and determine eligibility for public assistance programs and services.
• Analyze financial and eligibility information to determine initial or continuing eligibility for multiple aid programs.
• Evaluate clients for and answer questions on Advanced Payment Tax Credits related to health care reform.

For a full description of duties and responsibilities please review the job description here .

Want to know more? Check out this short video about a day in the life of an Eligibility Specialist.

Human Resources will assess your application to determine if you are minimally qualified using the following recommendations :

Eligibility Specialist Trainee, Salary Range $20.59 - $25.03 Hourly:

Two (2) years of full-time clerical experience involving public contact, interviewing, math computations, completion of forms, or eliciting information from the public;

• OR- Completion of sixty (60) semester or ninety (90) quarter college units.
• OR- One (1) year of full-time experience determining eligibility for loans, financial assistance, unemployment or veterans benefits, or publicly or privately funded health, counseling, or social services programs;

Eligibility Specialist I, Salary Range $21.63 - $26.30 Hourly :

One (1) year of full-time experience performing duties equivalent to the County's class of Eligibility Specialist Trainee;

• OR- Two (2) years of full-time experience determining eligibility for health programs, loans, financial assistance, unemployment, or other benefits;
• OR- One (1) year of full-time experience determining eligibility for health programs, loans, financial assistance, unemployment, or other benefits; and Two (2) years of clerical work involving public contact;
• OR- Four (4) years of full-time clerical work involving public contact, interviewing, math computations, completion of forms, or eliciting information from the public;
• OR- Equivalent to a bachelor's degree from an accredited four-year college or university.

Eligibility Specialist II, Salary Range $24.04 - $29.22 Hourly :

One (1) year of full-time experience performing duties equivalent to the County's class of Eligibility Specialist I.

Licenses And Certifications

• Possession of, or ability to obtain and maintain, a valid California or Nevada Driver's License and a satisfactory driving record.

Click here to view the minimum qualifications for Eligibility Specialist Trainee/I/II, as well as the physical, environmental, and working conditions.

The ability to speak and read Spanish in addition to English would be an asset and preferred in this position, but is not required. Applicants for English/Spanish bilingual designated positions must take and pass the bilingual proficiency examination administered by the County of El Dorado and, if successful, become eligible for a pay differential of $1.00 per hour. The differential is defined by the Memorandum of Understanding between the County of El Dorado and the Bargaining Unit representing this job classification.

In order to be eligible to receive such differential, an employee must demonstrate language proficiency acceptable to the Department Head as certified in writing to the Director of Human Resources. The Human Resources Department shall use a verbal and/or written testing process, depending upon the level of bilingual skill required of the employee, to validate the employee's skills. The differential is defined by the Memorandum of Understanding between the County of El Dorado and the Bargaining Unit representing this job classification. A copy of the Memorandum of Understanding is available on the County of El Dorado website.

In addition to these great opportunities, Eligibility Specialist Trainee/I/II are eligible for the following:

• Employees residing in the Tahoe basin may be eligible to a Tahoe differential of up to $101.53, paid twenty-four (24) benefit pay periods and Geographical differential of up to $200.00. paid twenty-four (24) pay periods per year.

SUBMIT YOUR APPLICATION Apply online by clicking the 'Apply" link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click 'Accept".

If you have any questions regarding this recruitment, contact Nicholas Jetton in Human Resources at [email protected].

RECRUITMENT PROCESS

The Human Resources Department will screen all applications to identify qualified candidates. After screening , qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment process.

WRITTEN EXAMINATION

A written exam will be utilized to determine an applicant's ranking and placement on the eligibility list. The online examination has been tentatively scheduled for September 21, 2023. If it is determined that you meet the minimum qualifications and are therefore eligible to participate, you will be notified by email at least one week prior to the examination.

If you have taken this examination within six (6) months prior to the scheduled date of the examination, your score will automatically be transferred to this exam and you are not permitted sit for this examination. If you have taken this examination from greater than six (6) months but within twelve (12) months prior to the scheduled date of the examination, you may elect to transfer that examination score or sit for the examination again; you must contact Human Resources prior to the scheduled exam date to request that your previous score be transferred.

A transferred examination score does not guarantee passing the current examination administration. Examination pass points are set in accordance with the EEOC Uniform Employee Selection Guidelines.

For more information on the recruitment process click here .

Based on the hiring department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures.

Additional Information

The County of El Dorado is recruiting applicants for Eligibility Specialist Trainee/I/II - South Lake Tahoe. This recruitment will establish a list for the purpose of filling current and future full time, part time, limited term and extra help vacancies for at least three (3) months in South Lake Tahoe, CA.

• There is currently one (1) full time vacancy in the Health and Human Services Agency, Located in South Lake Tahoe, CA.

Click Here for Frequently Asked Questions .

The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply.

Many job classifications require pre-employment medical screening. Depending on the job classification, medical screening may include drug testing, including but not limited to marijuana. A positive test may result in the revocation of an employment offer.

Not just rustic mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history.

Escape the traffic and smog because El Dorado County is just:

• 129 miles to San Francisco
• 40 miles to Downtown Sacramento
• 50 miles to Sacramento International Airport

Here area few of the many activities and events available throughout El Dorado County:

• Live Music and Music Festivals
• Skiing and Snowboarding
• Placerville Speedway Races
• Farm to Fork Restaurants
• Small Business Shops
• El Dorado County Fair
• Hiking, Camping, Fishing, Boating, and Watersports
• Local Craft Breweries and Wineries

Employees that are buying a home in El Dorado County may qualify for down payment assistance. Click here for more information.

CHECK OUT OUR VIDEO TO LEARN MORE!

Closing Date/Time: 9/17/2023 11:59 PM Pacific