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Company | Feedonomics |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | Advertising Services |
Expires | 2023-10-04 |
Posted at | 7 months ago |
About Feedonomics - A Remote-First Company
- Adhere to Feedonomics procedures and best practices through managing internal documentation, updating account notes, and following process document
- Coordinate with clients through scheduled meetings and written communication to help detail project scopes, such as priorities, technical setup, current challenges, and overall timeline
- Coordinate with clients to define, setup, and test order integration solutions that will automate order management between the Marketplace, Feedonomics, and the client’s order management systems
- Keep immediate supervisor informed of any client escalations and provide weekly updates on the status of accounts, special projects, and other ad hoc assignments
- Coordinate internally to execute client expectations with feed configuration, including export conditions and scheduling
- Familiarize and stay up to date with relative technical components and concepts utilized within the Feedonomic platform (CSV, XML, Scripts, API, etc.) in order to appropriately service each client’s unique setup, including Marketplace taxonomies
- Manage the implementation of automated product listing creation, inventory and price syndication, and order integration for our client’s e-commerce channel expansions
- Communicate effectively with multiple clients ensuring accurate expectations are met and timely responses by facilitating virtual meetings and providing follow-up call notes
- Hands-on experience with top US marketplaces data such as Amazon, Walmart, Target+, or eBay
- Strong passion and drive to succeed
- Ability to multi-task and adhere to deadlines
- Excellent written and verbal communication skills
- Well-organized with a customer-oriented approach
- Bachelor’s Degree required or equivalent work experience
- 5+ years experience with marketplace account management, focusing on managing product feeds and data
- Unlimited PTO for salaried positions and up to three weeks for hourly employees
- Referral bonus program
- Competitive pay
- Remote work set-up
- Virtual and in-person team events
- Here at Feedonomics, we believe in giving back to our employees as well as the community by engaging in philanthropic events and providing days off to volunteer. We are also committed to our employees' well-being by offering employee assistance programs, access to a wellness app, and diversity and inclusion resource groups.
- Employee Resource Groups (ERG)
- Medical, dental, vision (VSP) insurance, HSA, FSA, life insurance, and more
- Monthly half-day Fridays (yes, really!)
- Internal Feedonomics skill certifications
- FeedoFUNds, a dedicated budget to foster and build relationships across the company for team events
- 401K retirement plans
- Family benefits, such as parental leave, transition benefit for new parents, newborn sick leave, adoption assistance, pet insurance and more
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