Director Of Us Trust & Safety Communications

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.
We are seeking a senior communications leader to join our fast-paced US communications team. You'll join our US trust and safety communications team to lead and implement a range of initiatives which demonstrate our commitment to safe, inclusive, and age-appropriate content experiences. We're looking for someone to collaborate with Trust and Safety, Product, Marketing, Public Policy, Creator, and Legal teams across a range of topics, products, policies, partnerships and issues.
In this exciting role you'll bring TikTok's positive societal impact to life, showing how our app creates a welcoming and positive experience for millions of Americans and demonstrating our commitment to meeting our responsibilities.
We're looking for an experienced professional with outstanding media handling skills, a passion for user well-being and experience in platform communications. The ideal candidate will be able to investigate, understand, and distil complex user safety issues, and respond to a range of situations with empathy and a people-first mindset.
They will have a proven track record of writing to an extremely high standard and should thrive when collaborating with colleagues from a broad range of internal functions.
Responsibilities:

• Prepare executives and other senior spokespeople for media interactions and public appearances
• Engage regularly with tier one media and other key stakeholders, serving as a company spokesperson as needed
• Develop proactive approaches, across internal and external channels, that bring transparency and accountability to the ways TikTok supports a safe and welcoming app experience
• Lead strategy and execution for TikTok's safety communications in the US, including our work around privacy, inclusion and platform integrity
• Work in close collaboration with product, safety, creator, marketing, legal, and public policy teams in particular, providing communications counsel and support, to ensure message accuracy and consistency
• Oversee and drive proactive campaigning show
• Oversee reactive communications around user safety issues

Qualifications

• 12+ years of communications experience
• Demonstrated ability to lead a high-impact team in a collaborative and empathetic way
• BA/BS degree or equivalent experience required
• Works well under pressure and is motivated in a fast-paced environment
• Ability to take initiative; motivated and self-starting
• Excellent strategic, analytical, and verbal communication skills
• Proven news judgement and media management skills
• Deep experience in communications on safety-related issues

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to us at [email protected]
Job Information
The base salary range for this position in the selected city is $141000 - $266400 annually.
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Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
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At ByteDance/TikTok our benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support ByteDancers to give their best in both work and life. We offer the following benefits to eligible employees:
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We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.
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Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off(PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
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We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.