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Senior Product Manager, Trust & Safety

Company

Tinder

Address Los Angeles, CA, United States
Employment type FULL_TIME
Salary
Category Technology, Information and Internet
Expires 2023-08-18
Posted at 9 months ago
Job Description
Our Mission


As humans, there are few things more exciting than meeting someone new. At Tinder, we’re inspired by the challenge of keeping the magic of human connection alive. With tens of millions of users, hundreds of millions of downloads, 2+ billion swipes per day, 20+ million matches per day, and a presence in 190+ countries, our reach is expansive—and rapidly growing.


We work together to solve complex problems. Behind the simplicity of every match, we think deeply about human relationships, behavioral science, network economics, AI and ML, online and real-world safety, cultural nuances, loneliness, love, sex, and more.


Our Values


  • Member Safety: Our top priority is to build an authentic, equitable, and respectful community
  • Diversity: We strive to build a workplace that reflects the rich diversity of our members
  • Authenticity + Collaboration: We encourage authenticity to nurture a trustworthy, collaborative environment
  • Big Ideas: We champion and rally behind big ideas, empowering people to think and act differently and to be unafraid of having a strong point of view
  • Innovation: We never stand still; we’re inspired to build for what’s next, and we must constantly innovate, experiment, and learn

  • The Team


    Our Product Managers help drive the vision and development of products and product solutions from conception to launch. Our team works on consumer-facing features and platform-level investments to deliver first class core user experience that meets Tinder’s business goals.


    We are looking for a Senior Product Manager to join our Trust Integrity team. On this team, you will have the opportunity to build effective and scalable technologies to reduce online abuse, support safe product development efforts, and enable safer experiences for millions of users globally on Tinder.


    Location


    This is a hybrid role and requires in-office collaboration three times per week. This position is located in Los Angeles or San Francisco.


    In this role, you will:


  • Lead the development and delivery of detection and moderation tools roadmap
  • Work with the Group Product Manager and engineering leads to create a strategy for reducing bad actors and bad behavior on the Tinder platform
  • Collaborate cross-functionally across Tinder - Product, Design, Operations, Legal, and Policy teams to make strategic technology bets that allow us to ensure that any inauthentic, disrespectful, or unsafe behavior is detected and remediated quickly and effectively as possible
  • Work with Member Experience team to identify, scope, and complete designing and building internal moderation tools aimed at keeping our members safe
  • Define project goals and key results that align with strategic vision. Gain consensus, work with Analytics to track results, and communicate progress to key team members
  • Build project plans, identify risks, create mitigation plans and make thoughtful technical and design trade-offs to achieve key objectives
  • Work with Machine Learning engineers to demonstrate new signals to detect policy violations

  • You’ll need:


  • Minimum of 5+ years of product management experience
  • Ability to think strategically and craft a compelling product vision
  • Experience working on a full-cycle product roadmap from inception to launch
  • Experience managing large cross-functional projects with multiple milestones
  • Conviction to be an advocate for the Tinder user’s safety
  • Experience using data and metrics to drive improvements

  • Nice to have:


  • Background in Trust & Safety
  • Experience working with ML engineering teams
  • Experience with content / user moderation teams

  • As a full-time employee, you’ll enjoy:


  • Unlimited PTO (with no waiting period), 10 annual Wellness Days
  • Time off to volunteer and charitable donations matched up to $15,000 annually
  • Comprehensive health, vision, and dental coverage
  • 100% 401(k) employer match up to 10%, Employee Stock Purchase Plan (ESPP)
  • 100% paid parental leave (including for non-birthing parents) and family forming benefits
  • Investment in your development: mentorship through our MentorMatch program, access to 6,000+ online courses through Udemy, and an annual $3,000 stipend for your professional development
  • Investment in your wellness: access to mental health support via Modern Health, paid concierge medical membership, pet insurance, fitness membership subsidy, and commuter subsidy
  • $500 work-from-home stipend to set you up for remote work
  • Free subscription to Tinder Gold

  • $140,000 - $170,000 a year


    Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in the posted location. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.


    Commitment to Inclusion


    At Tinder, we don’t just accept difference, we celebrate it. We strive to build a workplace that reflects the rich diversity of our members around the world, and we value unique perspectives and backgrounds. Even if you don’t meet all the listed qualifications, we invite you to apply and show us how your skills could transfer. Tinder is proud to be an equal opportunity workplace where we welcome people of all sexes, gender identities, races, ethnicities, disabilities, and other lived experiences. Learn more here: https://www.lifeattinder.com/dei