Director Of Residential Life

Kaeppel Consulting is in search of a Director of Residential Life for a contract to permanent onsite role at a client's site in San Antonio.

You will be a critical member of the Student Life Leadership Team and the leader of the Residential Life Office, representing the needs of students in 16 residence halls and one apartment complex, and overseeing the institution’s three year residency requirement. You will also be responsible for the development and implementation of the departmental mission, goals, and assessment; the development and implementation of departmental initiatives and programs that enhance the education and growth of the organization's residential students. Also, you will be responsible for the management of Residential Life professionals and student staff.

JOB DUTIES:

Essential duties, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations may be made as required. Requirements are representative of minimum levels of knowledge, skills, and/or abilities. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:

• Leads departmental staff members in the implementation and enhancement of departmental, divisional, and University strategic plan related programs and initiatives.
• Maintains ultimate responsibility for daily Residential Life Office operations, including setting and overseeing strategic directions of the residential education program. Oversees and manages 17 residential facilities. Maximizes and manages residential occupancy. Manages budget allocations and capital requests. Organizes and oversees the direction and structure of professional and student staff. Develops and updates policies and procedures. Oversees daily and wide scale crisis and conduct issues. Collaborates closely with the Trinity University Police Department, Facilities Services, Dean of Students Office, Dining Services, Tiger Card Office, and Conference Services.
• Serves as the primary point of contact or incident command person for residence hall crises. Communicates with and responds to parents and family members.
• Serve on various University committees, as needed.
• Serves as the primary departmental liaison with staff members in the Student Life (Dean of Students Office, Student Involvement, Student Success), Center for Experiential Learning and Career Success, Academic Affairs, Finance and Administration, and external constituencies.
• Operates as a visionary and strategic thinker in integrating the residential mission with the instiution's strategic plan, the campus master plan, and other campus-wide initiatives of the Board of Trustees and University President and administration. Maintains a program consistent with University values and with an emphasis on diversity and inclusion. Represents the department as the voice of residential education in major University events. Serves as the primary departmental liaison with staff members and external constituencies.
• Manages and coordinates student issues and crises as they arise. Specifically guides the Residential Life Coordinators and student staff in handling student concerns through intervention, decision-making, documentation, and follow-up.
• Directs, coordinates, and evaluates employees. Carries out supervisory responsibilities in accordance with all policies and applicable laws. Interviews, hires and trains employees; plans, assigns, and directs work; creates work schedules and conducts performance appraisals, counsels, and disciplines employees; addresses complaints and resolves problems.
• Ensures that ongoing, comprehensive, and research-based departmental planning and assessment occurs, to include the establishment and review of departmental goals and outcomes with the mission of the University, regular assessment of the accomplishment of goals and outcomes, timely completion of annual planning and assessment reports, and the integration of assessment results with budget requests.

ADDITIONAL DUTIES:

• Cooperates and collaborates with other employees in the spirit of teamwork and collegiality and interacts with confidence, patience and integrity to provide professional leadership during emergencies.
• Complies with all Trinity University policies and guidelines.
• Performs other duties as required.

EDUCATION:

Required-

Master's degree or equivalent from four-year college or university.

EXPERIENCE:

Required-

• A minimum of seven years of experience as a member of a residential life staff member on a college campus with some experience as a live-in staff member.
• Experience with managing student issues including mental health, conduct, and other crisis situations.
• Experience with supervision of professional staff, strategic planning, departmental-level assessment, budget development and planning, and program development.
• Demonstration of increasing responsibilities including mid-level experience in residential life and housing.
• Demonstrated experience developing policies and procedures.
• Through experience, demonstrate a commitment to issues related to diversity and inclusion.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of Title IX, FERPA and the Fair Housing Act
• Knowledge of best practices as they pertain to assessment, program development and implementation.
• Skilled in identifying and correcting inefficiencies and ineffectiveness in all areas of responsibilities.
• Skilled in supervising and managing professional staff.
• Knowledge of CAS Standards for Departments of Housing and Residential Life
• Skilled in identifying and implementing best practices as they relate to successfully managing housing operations
• Ability to effectively communicate to all University Stakeholders.
• Knowledge of Higher Education student development theory and practice.

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