Director Of Human Resources And Operations

Salary: $90,000 - $105,000 per year, commensurate with experience

Location: This position is remote with an optional Brooklyn-based office, but proximity to New York City and environs location preferred

Job Classification: Full time, Permanent, Exempt

Reports To: President and Lead Executive Officer

Supervision Responsibilities: This position supervises 5 consultants

Travel Requirements: This position requires approximately 15% travel

About Right To Be

Right To Be is a global, people-powered movement to build a world that is free of harassment and filled with humanity. We believe that it’s through small actions, happening everywhere, that culture can shift. Our work focuses on turning the care we have for each other into simple, creative, effective action. Every day, we train hundreds of people to respond to, intervene in, and heal from harassment. We hold space for people experiencing harassment to share their stories for affirmation and support. And we prepare new leaders to create workplaces, schools, and communities around the world that are filled with humanity. So that we can all be who we are, wherever we are.

Over the past three years, Right To Be has significantly expanded our training program - particularly in the realm of bystander intervention training. External evaluations shows that it’s working: 76% of people intervene the next time they see harassment after taking our training. This finding has been echoed by the National Women’s Law Center, which notes that, while traditional liability-based training on harassment is failing, innovations in the field, such as bystander training, are seeing results.

In 2022, Right To Be trained over 1.4 million people to intervene in, respond to and prevent harassment. We continue to innovate in the field with new training to support communities experiencing harm, such as bystander intervention to stop islamophobia/anti-semitic hate and harassment. We have established meaningful partnerships with organizations such as Asian Americans Advancing Justice | AAJC and L’Oreal Paris to bring our methodologies to participants around the globe, in over 33 countries and languages.

Position Summary

Right To Be is seeking an experienced, resourceful, strategic and visionary Director of Human Resources and Operations who is a proven leader with praxis rooted in equity, justice, and liberatory principles. The successful candidate will be the organizational leader in culture, people operations, administration, and IT. They will be passionate about ongoing learning and development, excited about culture work and best practices for fully remote, multicultural teams in the social justice space, and thrive in a highly collaborative environment characterized by high levels of change and accountability.

The Director of Human Resources and Operations will play a critical role in partnering with the senior leadership team in strategic decision making and operations as Right To Be continues to enhance its programming and build internal capacity. This is a tremendous opportunity for a human resources and operations leader to maximize and strengthen the internal capacity of a well-respected, high-impact organization. This position will supervise our Employment/HR and Contracting Lawyers, Learning and Development Consultant, and an IT Managed Service Provider. This is a Full time, Permanent, Exempt position that reports to the President and Lead Executive Officer.

Key Duties And Responsibilities

The Director of Human Resources and Operations will be responsible for:

• Strategy and Data-driven leadership. Use data to effectively evaluate the organization’s progress and iterate your approach and priorities. Develop and manage HR & Operations strategy and goals, with feedback from the Executive Team. Report to the Executive Team on organizational checks and balances and KPIs monthly, and do a quarterly deep dive with the Executive Team on progress towards goals. Provide thought partnership on the HR & Operations aspects of the Strategic Plan.
• Budgeting. Develop and manage your annual department budget, with feedback from the Executive Team, subject to approval by the Board of Directors. Activate visionary leadership as it relates to future-proofing the organization from a budget standpoint, anticipating HR & Operations-specific trends and needs, and leading innovation related to the department.
• Personnel and People Ops. Develop and implement plans for a variety of HR matters, including compensation, benefits, health and safety, and more. Support the human factor and be the tone setter for organizational culture by developing and implementing tools, structure, and strategies for performance evaluation, staffing, training, learning and development, and more. Be the primary champion for organizational values and infusing them into every aspect of RTB’s operations. Oversee and liaise with RTB’s legal counsel all matters related to internal, state, and federal policies, compliance, legal standards and best practices. Establish and implement practices to support RTB’s culture of continuous feedback. Manage internal grievances, interpersonal conflicts, and disciplinary action when required; anticipate and resolve litigation risks with support of the Executive team.

Human Resources and People Operations (Approximately 60% of the role)

• Oversee 90-day and annual performance review processes.
• Ensure staff are getting regular feedback from their managers by overseeing and implementing RTB’s management process and systems, and supporting a culture of feedback by providing ongoing coaching to staff.
• Oversee and manage hiring and onboarding processes for new hires.
• Ensure Completion of annual sexual harassment trainings, manager trainings, and other organization-wide trainings.
• Partner with the Executive Team to develop and support the RTB’s organizational culture and effective management in a remote work environment.
• Oversee Learning and Development Consultant to make sure our team is getting sufficient professional development support, including quarterly management skills shares and short-term 1:1 public speaking coaching; proactively identify areas of need for additional staff development, learning, and support.
• Track individual and team wide Professional Development and oversee deployment of the organization’s professional development, self care, and work from home, and healthcare stipends.
• Manage employee HR issues and concerns.
• Report Quarterly on team demographics and turnover to Executive Team and Board of Directors.
• Work with our employment lawyer to ensure our employee manual and all other relevant policies are up to date and compliant with relevant federal, state, and local laws and industry best practices.
• Manage payroll vendor (ADP), including liaising with ADP’s Point of Contact and onboarding new hires to ADP.
• Support RTB’s conflict management processes by serving as a thought partner to the Executive Team and Managers to lead or facilitate conflict management and conflict resolution processes.
• Run weekly payroll for all employees.
• Process all Leave of Absences and ensure compliance with all relevant federal, state, and local laws and policies.

Risk and Compliance (Approximately 15% of the role)

• First review of all contracts and liaising with our legal firm and ensuring contracts are compliant and protected.
• Ensure annual insurance applications are submitted and provide the right level of coverage.
• Fulfill requests for certificates of insurance, worker’s comp, and disability coverage to provide to clients for contracting purposes.
• Update our organizational trademark every three years.
• Ensure our website is DMCA compliant monthly by responding in a timely manner to requested adjustments from the DMCA monitoring service.

IT & Product Management IT & Product Management(Approximately 15% of the role)

• Oversee our IT Managed Service provider, who provides support to staff when technology concerns arise.
• Oversee Salesforce and work with our Salesforce consultants to ensure the proper functioning of the platform.
• Oversee CoLab Tech Collective, the consultants who support RTB’s storytelling Platform and website.
• Assess organizational systems, including Salesforce, Asana, Harvest, and others to ensure we’re using them effectively.

Organizational & Systems Leadership (Approximately 10% of the role)

• Other duties as assigned by supervisor and/or Executive Team.
• Work with the Executive team to evaluate and revise the OTPS and general operations budget in preparation for annual budget submission.
• Attend staff and leadership meetings, department meetings, and bi-annual staff retreats.
• Ensure effective use of systems through team engagement and effective project management across our internal systems, including Salesforce, Asana, and Harvest.
• Evaluate internal and external Travel Policies in conjunction with the Chief of Staff.
• Identify opportunities for Right To Be to leverage cross-program strengths to take advantage of new opportunities and/or to address organizational challenges.
• Create a system to manage and track departmental budget

Requirements

This is an extraordinary opportunity for an individual with departmental leadership experience and broad expertise across the range of HR generalist functions to build a successful HR and Operations infrastructure within the organization.

Specific requirements for this role include:

• A skilled conflict manager with demonstrated experience helping organizations/leadership/individuals navigate periods of transition and change and manage conflict
• Experience developing and/or leading trainings that maximize individual and organization goals
• A successful track record in setting priorities; keen analytic, organization and problem solving skills that support and enable sound decision making
• Deep knowledge of HR, People Ops, Organizational Development (OD) best practices rooted in equity, justice, and liberation with demonstrated commitment to continuous learning and development
• Outstanding communication, interpersonal skills, and relationship building skills with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders and produce compelling written and digital materials
• A multitasker with the ability to wear many hats in a fast-paced environment who is being agile, iterative, and flexible
• Someone with a strategist’s mind who excels at visioning, goal setting, and implementing big ideas into action
• Experience building continuous feedback and performance structures, leading salary assessments, conducting HR investigations, managing compliance with local/state/federal HR laws and policies
• Exceptional project management skills and the ability to handle complex, multifaceted projects resulting in measurable outcomes and programmatic growth, such as the launching of HRIS or enterprise tech tools
• A skilled people manager and leader who models integrity, accountability, trustworthiness, and empathy with deep self awareness and emotional intelligence and dedication to the mission of Right To Be
• Technology savvy with experience selecting and overseeing software installation, managing relationships with software vendors, experience navigating different reporting tools, and data analysis
• Bachelor’s degree with professional HR or other relevant certification, work, education, or lived experience
• 7 to 10 years of overall professional experience with 5 years of broad human resources and operations leadership experience

Organization-Wide Requirements

• Proven success as a workplace leader who can elevate and inspire a high-performing team
• Strong managerial skills and the ability to successfully develop, coach, and retain individual team members
• Personal integrity, credibility, and passionate commitment to Right To Be's mission.
• Demonstrated results managing complex project management systems
• Experience as a key player in a high-performing, collaborative, and constructive team environment

To Apply

Applications will be accepted on the Workable platform through 7/21/23, we will be holding interviews late July through late September, and our target candidate start date is mid to late October.

DO YOU THINK THIS MIGHT BE YOU?

If you see yourself in this job description but don’t feel like you meet every single criteria, we encourage you to apply anyway! Research shows that individuals from historically marginalized groups tend to self-select out of opportunities at higher rates. We take a holistic approach to all of our hiring practices and want to hire those who best align with our mission and goals.

Right To Be is an equal opportunity employer to all regardless of race, color, national origin, ancestry, sex, marital status, disability, religious or political affiliation, actual or perceived gender identity, age or sexual orientation.

Benefits

We offer a competitive benefits package that includes:

• Health, dental, and vision coverage. We pay up to 99.87% of health insurance for one individual.
• 401K
• An Annual $3,000 Professional Development Stipend
• An annual $500 Self Care Stipend that can be used for however you define self care!
• A one-time Health Care Stipend to cover health insurance costs until your organizational health insurance kicks in (on the first of the month after your start date).
• Please note all that benefits are subject to change at the discretion of Right To Be.
• A one-time $500 Home Office Stipend
• Generous Paid Time off (three weeks in your first year, followed by an additional week for the next two years up to five weeks PTO total), a week off between Christmas and New Years, Summer Fridays, and all major holidays.