Director, Menu Strategy Jobs

INTRODUCTION

Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter’s Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.

Within the Scooter’s Coffee brand sits Harvest Roasting, which includes our warehouse, bakery, and roastery. Harvest Roasting serves as the supplier to all of our coffeehouse locations, including corporate and franchise owned, providing weekly product deliveries of the vast majority of products needed for daily business. For us, the focus is on quality; therefore, we handle all the roasting, shipping, baking, and packaging within Harvest Roasting.

At Scooter’s Coffee, we are courageously committing to bringing our mission to communities across the nation. We seek to create an amazing experience in each life we touch, creating connections fueled by our passion for world-class coffee. We live and breathe by our Core Values: Integrity, Love, Humility, and Courage. These four simple, yet powerful, words guide how we show up for our coworkers and our customers. So, what’s it like to work at Scooter’s Coffee?

· Leaders who inspire with their vision and stewardship of brand values

· Dynamic growth phase means no two days are the same

· Better together: intentional collaboration provides meaning and direction in our work

· Innovation welcomed at all levels

· Family culture: in out and out of work, we care for the whole you

· Lots, and lots, and lots of coffee!!

At Scooter’s Coffee, we care about our employees like family, and we know there’s nothing more important to you than your family. Here’s how we support you:

· Physical – full suite of insurance plans to protect your physical and mental health

· Financial – competitive total pay, company contributions to your 401(k) and HSA, custom financial wellbeing program, plus free 1:1 financial planning consultation

· Life/Work Balance – PTO, paid holidays, and paid leave for all parents. We have professional development tools for you and Employee Assistance Program access for your whole family

· Community – Paid time to volunteer and organized giving campaigns

· Perks – $75/month credit for in-store purchases, discounted products from our online store, drawings for free event tickets, and access to exclusive branded apparel items

Location

This position may be performed with flexible working arrangements, including a mix of work from home and in-office work. Scooter’s Coffee is headquartered in Omaha, NE. The successful candidate lives in Omaha, NE.

Description

We are seeking a creative and analytical Director, Menu Strategy to lead our menu development efforts. The ideal candidate will have a deep understanding of consumer preferences, market trends, and culinary innovation. The Director of Menu Strategy will play a pivotal role in shaping our menu offerings to drive customer satisfaction, sales growth, and brand differentiation.

Essential Duties and Responsibilities

· Menu Development: Lead the ideation, creation, and implementation of innovative and customer-centric menu offerings. Collaborate with culinary teams, suppliers, and cross-functional stakeholders to bring new concepts to life while considering factors such as taste, presentation, and dietary preferences.

· Market Research: Stay current with industry trends, competitor menus, and emerging culinary preferences. Conduct thorough market analysis to identify gaps and opportunities for menu innovation that align with our brand identity.

· Consumer Insights: Utilize consumer research and data to understand customer preferences and behaviors. Translate insights into actionable menu strategies that resonate with target audiences and drive customer engagement.

· Strategic Planning: Develop and execute a comprehensive menu strategy that aligns with the company's business goals. Drive revenue growth, profitability, and customer loyalty through strategic menu optimization

· Collaboration: Work closely with cross-functional teams, including culinary, marketing, supply chain, and finance, to ensure seamless execution of menu strategies. Collaborate on product launches, promotions, and campaigns to maximize their impact.

· Menu Analysis: Regularly assess the performance of menu items, analyzing sales data, customer feedback, and operational efficiency. Use insights to refine the menu, discontinue underperforming items, and introduce new offerings.

· Supplier Partnerships: Collaborate with suppliers to source high-quality ingredients that meet menu requirements.

· Menu Communication: Develop compelling menu descriptions, highlighting the unique attributes of each dish and effectively communicating value propositions to customers.

· Menu Training: Collaborate with training teams to develop materials and train staff on menu offerings, ingredients, and preparation methods to enhance customer service and engagement.

· Budget Management: Develop and manage the menu strategy budget, ensuring cost-effectiveness and alignment with financial objectives.

Qualifications

· Bachelor's degree in Culinary Arts, Business, Marketing, or a related field. Master's degree is a plus

· Proven experience 5+ years in menu strategy, culinary innovation, or related roles

· Strong understanding of culinary trends, flavor profiles, and menu design principles

· Data-driven mindset with the ability to analyze consumer insights and sales data to inform menu decisions

· Creative thinking and a passion for exploring new culinary concepts and innovations

· Excellent project management skills, capable of leading complex menu development projects from ideation to execution

· Strong communication and interpersonal skills to collaborate effectively with cross-functional teams

· Leadership experience with the ability to inspire and guide teams toward successful menu strategies

· Proficiency in using menu management software and tools

· Experience in the restaurant, food service, or hospitality industry

· Currently lives in Omaha, NE or immediately relocatable to Omaha

Disclaimer

The functions and skills described here are general in nature and represent the type of work performed, but they do not constitute an exhaustive list of the duties and responsibilities performed on the job.