Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
- Director Of Customer Success
- Customer Success
- Customer Success Director
- Director Of Customer Success Operations
- Customer Success Manager Or Director
- Servicenow Customer Success Director
- Customer Success Program Director
- Customer Success Operations Director
- Associate Director Customer Success
- Customer Success And Social Media Manager
Some similar recruitments
Customer Success Manager - Smb - Workday Adaptive Planning
Recruited by Workday 9 months ago
Address Atlanta, GA, United States
Manager Of Customer Success
Recruited by AutoLeap 9 months ago
Address Atlanta, GA, United States
Director, Customer Success (Carelinx) – Remote
Recruited by Sharecare 9 months ago
Address Atlanta, GA, United States
Director Of Customer Success
Recruited by Xstrahl 10 months ago
Address Suwanee, GA, United States
Vp Of Customer Success
Recruited by Jobot 10 months ago
Address Atlanta, GA, United States
Director, Customer Success (Travel & Hospitality)
Recruited by Revenue Analytics, Inc. 10 months ago
Address Atlanta, GA, United States
Senior Customer Success Manager
Recruited by ResMed 10 months ago
Address Peachtree Corners, GA, United States
Executive Assistant, Customer Success
Recruited by Square 10 months ago
Address Atlanta, GA, United States
Customer Success Operations Manager
Recruited by Incident IQ 10 months ago
Address Atlanta, GA, United States
Customer Success Manager, Core Services
Recruited by Xplor 11 months ago
Address Atlanta, GA, United States
Customer Success Manager (Mailchimp)
Recruited by Intuit 11 months ago
Address New Georgia, GA, United States
Customer Success Manager (Remote)
Recruited by Profisee 11 months ago
Address Alpharetta, GA, United States
Sr. Customer Success Manager
Recruited by Xplor 11 months ago
Address Atlanta, GA, United States
Customer Success Manager Jobs
Recruited by Xplor 11 months ago
Address Atlanta, GA, United States
Customer Success, Customer Lifecycle Specialist
Recruited by Workday 11 months ago
Address Atlanta, GA, United States
Customer Success Agent Jobs
Recruited by LoadUp 11 months ago
Address Atlanta, GA, United States
Director Of Customer Success
Recruited by bolt 11 months ago
Address Alpharetta, GA, United States
Customer Strategy & Success Analyst
Recruited by Revenue Analytics, Inc. 11 months ago
Address Atlanta, GA, United States
Dsi Medical Customer Success Manager
Recruited by DrugScan, Inc 1 year ago
Address , Horsham, 19044, Pa
Vp Of Customer Success, Ams
Recruited by Darktrace 1 year ago
Address Atlanta, GA, United States
Customer Success Manager (Mailchimp)
Recruited by Intuit 1 year ago
Address , New Georgia, Ga
Senior Customer Success Manager
Recruited by NICE 1 year ago
Address Atlanta, GA, United States
Customer Success Analyst Jobs
Recruited by Robling 1 year ago
Address Atlanta, GA, United States
Manager, Customer Success Jobs
Recruited by Nexthink 1 year ago
Address Atlanta, GA, United States
Director, Customer Success (Media)
Company | Revenue Analytics, Inc. |
Address | Atlanta, GA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Transportation, Logistics, Supply Chain and Storage,Internet Publishing |
Expires | 2023-06-30 |
Posted at | 11 months ago |
The Director, Customer Success owns day-to-day customer relationships and ensures successful customer adoption of products, including retention and upsell opportunities. This role also ensures successful customer onboarding by leading on-time implementations, rollout, and training while ensuring expectations are exceeded. In addition to customer responsibilities, the CS Director is accountable for the performance of Team Members within the vertical.
- Ensure successful customer adoption of our product through efficient and effective onboarding, training, and continuously making trade-off decisions across customers
- Own the relationship with our day-to-day customer contact and brings value by proactively sharing insights, best practices, and perspectives
- Serve as a customer subject matter expert in sales conversations and contributes ideas and content to enhance marketing efforts based on customer experience
- Own customer retention and drives cross-sell and upsell opportunities with existing customers
- Design, implement, and improve processes to continuously enhance the Customer Success function
- Enhance the team through cross-functional collaboration, mentorship, and leadership of direct reports
- Manage product implementation by overseeing day-to-day activities and setting proper expectations with the customer and providing context and leadership to the team to exceed customer expectations
- 2+ years of management experience in a leadership role
- Bachelor's degree with Master's preferred
- 4+ years of relevant experience working for a Management Consulting Firm or in a Product Management Capacity
- Exceptional leadership skills and ability to manage multiple diverse projects and teams
- Creative analytical capabilities and problem‐solving skills
- 7+ years of experience applying analytics to business problems in areas such as Pricing, Revenue Management, Supply Chain Logistics, Inventory Management, or Customer Relationship Management
- Ability to relate to senior customer executives in defining relevant strategies and tactics
- Open PTO plan (take what you need!) and 9 paid holidays
- 401k plan with a generous match and is vested immediately
- Gym membership reimbursement
- Company issued cell phone or phone allowance and laptop
- 100% paid healthcare including medical, dental, and vision coverage for our employees and their families
- Once again voted a Top Workplace in Atlanta in 2022!
- Flexible work arrangements
- 100% paid Life insurance, long and short-term disability coverage for team members
- Competitive base salary
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 8 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 8 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 8 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 8 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 8 months ago