Deputy Director Of People And Culture - Hr

Position Summary

The purpose and mission of the Human Resources Division is to provide the highest quality of service in the areas of Talent Acquisition, Employee Relations, Compensation & Benefits Administration, Performance Management, Record Retention, and Training & Development; by cultivating a productive, collaborative, and compliant work environment in order for our workforce to meet the needs of the citizens of Indianapolis and Marion County.

The position of Deputy Director of Human Resources People & Culture is responsible for strategic leadership in support of the people who are employed at the City of Indianapolis Marion County. This position will design and implement strategies to support a service-driven culture throughout all agencies and divisions. The Deputy Director is a highly visible management position that assists the Director, Human Resources with the development and execution of operational policies for the City of Indianapolis Marion County. The Deputy Director supervises the program managers and ensures the programmatic work is carried out in a manner consistent with the strategic plan. The Deputy Director serves as a secondary liaison to the Director, Human Resources. This position will oversee the teams responsible for the employee experience and life-cycle including recruitment, hiring, employee relations, onboarding, off-boarding, training, and development. Position reports to Director, Human Resources.

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.

Position Responsibilities

• Shares the knowledge learned by dissemination, reporting, and communications
• Inspires and models a culture of excellence by being an active leader and setting data-driven goals
• Works with the Director, Human Resources, and agency/division leaders to develop internal administrative, financial, and personnel policies as appropriate
• Represents the City of Indianapolis Marion County in industry-group conferences, professional associations, and other public venues
• Helps set and guide the strategic direction of the division and is responsible for management and direction of short and long-term process documentation, process improvements and policy updates
• Designs and drives strategic initiatives and goals with the human resources team-members to include classes and workshops
• Sets the goals and outcomes for measurements of success for the team and individuals
• This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time
• Create, participate, or delegate RFPs, RFBs, and RFQs as needed
• Ensures job responsibilities are clearly communicated and duties are delegated appropriately
• Maintain confidentiality of all information
• Structure and lead teams to deliver work over and above the expectations of the agencies and divisions
• Ensures the implementation of internal policies among the human resources staff
• Implements KPI’s for team effectiveness surrounding recruitment and reduction in time-to-fill positions
• Designs and drives strategic initiatives and goals, including measurements of success, for the talent acquisition team
• Communicates clear directives to direct reports individuals, agency, and division wide strategic initiatives, goals, timelines, and expectations on a continuous basis
• Partner with the Director, Human Resources on collecting, measuring, and reporting KPI’s for human resources to internal and external stakeholders annually
• Works with Manager, Talent Acquisition to create and drive strategies to create a candidate pool with qualified diverse candidates
• Must be able to identify bottlenecks in processes and find solutions that work for everyone involved
• Participates in union negotiations, interpreting contract language, and delivering human resources processes to effectively uphold the collective bargaining unit’s contract
• Drives effective communication for organizational compliance with Federal, State, Local Laws, and Municipal Codes for the City of Indianapolis Marion County and the Collective Bargaining Agreements
• Develop thought leadership around human resources topics and emerging practice areas
• Instructions may be general or detailed depending on the circumstances and when deadlines are to be met
• Incumbent’s decisions and actions are governed by city, state and federal laws and regulations
• Leads, develops, and supervises direct reports through weekly meetings
• The incumbent may make administrative decisions dealing with operations of the city and county
• Create and drive strategies and programs that improve equity, employee engagement, and organizational effectiveness
• Sets the performance objectives, measuring and tracking of benchmarks, and KPI’s for the teams
• Supervises the employee relations team in effective partnerships and support of agencies and divisions workforce policies
• Builds and maintains strong relationships with agencies and division leaders
• Serves as liaison for internal policy issues involving human resources programs
• Lead, develop and execute an aligned work culture strategy, process, and policies across the employee lifecycle including recruiting, hiring, onboarding, offboarding, development, performance management, and workforce planning
• Generates creative or new solutions to processes or services by exploring new ideas and collaborating with others

Qualifications

Bachelor’s degree in Business with emphasis in Human Resources Management and ten (10) to fifteen (15) years of supervisory and HR work experience is required. Demonstrated experience in people and relationship-building required. Technical knowledge of Oracle PeopleSoft HCM application required. MS Office proficiency required. Academic or course design and teaching experience required. Strong verbal and written and communication skills required. Must exercise high integrity, confidentiality, and judgment. Ability to analyze, coordinate, devise and recommend solutions on work performed by others. Must be comfortable engaging with all levels of the workforce. Must value diversity, equity and inclusion. Familiarity with employment law is required. Experience working in local government highly preferred. SHRM and HRCI credentials and membership with SHRM, IndySHRM or other HR professional organization is highly recommended.

Preferred Job Requirements And Qualifications

Graduate degree

Bilingual