Register
Recruit Create CV
Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Account Manager (Remote) - $400,000/Year Usd
Recruited by Crossover 8 months ago Address Warren, MI, United States
Design Manager - Aerospace
Recruited by Enstrom Helicopter Corporation 8 months ago Address Michigan, United States
Purchasing Manager Jobs
Recruited by CRG 9 months ago Address Charlotte Metro, United States
Purchasing Warehouse Manager Jobs
Recruited by Federated Service Solutions 9 months ago Address Plymouth, MI, United States
Program Purchasing Manager Jobs
Recruited by Adient 9 months ago Address Plymouth, MI, United States
Program Manager Jobs
Recruited by Zobility 10 months ago Address Shelby Township, MI, United States
Program Manager Jobs
Recruited by EPITEC 10 months ago Address Dearborn, MI, United States
Purchasing Manager Jobs
Recruited by Ford Motor Company 10 months ago Address Dearborn, MI, United States
Program Manager Jobs
Recruited by Visa 10 months ago Address Foster City, CA, United States
Program Manager Jobs
Recruited by Movement Search & Delivery 10 months ago Address Detroit, MI, United States
Global Account Manager Jobs
Recruited by Cogent Communications 11 months ago Address Charlotte Metro, United States
Program Manager - Defense
Recruited by Roush 11 months ago Address Troy, MI, United States
Program Manager Jobs
Recruited by Prevention Works, Inc. 11 months ago Address , Kalamazoo, 49007, Mi $50,000 a year
Program Manager - Unmanned Vehicles
Recruited by Pratt Miller 1 year ago Address New Hudson, MI, United States
Purchasing Manager Jobs
Recruited by Comerica Bank 1 year ago Address , Auburn Hills, 48326, Mi
Program Manager Jobs
Recruited by Job Impulse, Inc. 1 year ago Address Sterling Heights, MI, United States
Customer Manager/Global Account Manager (Industrial)
Recruited by Plexus 1 year ago Address , Neenah, Wi $118,400 - $213,100 a year

Customer Manager/Global Account Manager (Aerospace And Defense) - Remote

Company

Plexus
Address , Neenah, Wi
Employment type FULL_TIME
Salary $118,400 - $213,100 a year
Expires 2023-07-30
Posted at 11 months ago
Job Description
WHO WE ARE
We’re a global team of over 25,000 engineering, manufacturing, supply chain and sustaining service experts who partner with customers to bring their products to life through inspired innovation and world-class customer service.
From surgical devices and health monitors to warehouse robotics and space products, we partner with our customers to help create the products that build a better world.
Whether you’re looking to start, make a change or advance your career, find your path at Plexus Corp. and make an impact.
WHY WE LOVE IT
Engaging and challenging projects that fulfill and develop you. People that inspire and empower you to realize your full potential. Leadership and development programs to support your career goals.

We believe that our people create our best Plexus. At Plexus, we value the ideas generated by our collective uniqueness and recognize that the diverse backgrounds, life experiences and perspectives of our team members enable us to create the innovative products that build a better world. Because of this, we encourage people of all backgrounds to apply to our positions, and will look at candidates holistically, balancing work, education and additional experiences.
HOW YOU WILL DO IT
Creates, manages, and executes the account strategy for a set of assigned customer(s). In this role, the Customer Manager will represent the voice of the customer to the customer team and the voice of Plexus to the external customer.
This role will work in our Aerospace and Defense market sector.
Key Job Accountabilities:
  • Learn and develop mastery of Plexus's sales enablement methodology.
  • Increase Plexus’ revenue and profitability. Establish clearly defined financial objectives for customers. Partner with manufacturing and engineering to proactively manage the customer P&L to ensure we meet/exceed the objectives.
  • Ensure Plexus meets or exceeds the expectations of customers. Advocate for customer needs within Plexus and represent Plexus’ needs and interests to the customer. Translate the needs and interests into action that meets or exceeds customer satisfaction goals and creates mutual benefit for Plexus. Lead a cross-functional Plexus team that includes engineering, manufacturing, supply chain, costing, financial and legal experts to ensure we continue meeting or exceeding customer expectations and needs.
  • Create a working account plan which includes strategies/tactics to increase profitable revenue, account penetration and engagement points (including manufacturing, engineering and aftermarket services). Develop innovative and creative solutions that will help further differentiate the Plexus service offering with our customers. Successfully execute plans while engaging the broader Plexus organization, as appropriate, while continually improving customer satisfaction and "stickiness."
  • Build and develop multi-level relationships, including executive level, with customers and internally. Be fully conversant and intimate with the customer business model, competition, market and needs. Partner with other key Plexus functions (e.g. manufacturing and engineering) in furthering the customer relationship.
Additional Key Competencies:
  • Collaborates
  • Instills trust
  • Being resilient
  • Communicates effectively
  • Manages ambiguity
  • Customer focus
  • Business insight
  • Balances stakeholders
  • Drives results
  • Financial acumen
Additional Accountabilities:
  • Forecasting: Communicate with customers to ensure that the forecasts that are received are timely, are as accurate as possible, and are consistent with the pricing model.
  • Frequent travel may be required to meet the needs of the business (estimated 50%).
  • Contracts: Lead negotiations with customers for pricing and/or contractual changes and ensure that both Plexus and the customer are compliant with existing manufacturing and engineering contractual agreements.
  • Inventory: Closely monitor obsolete, slow moving, and excess inventory levels and negotiate ways to reduce and/or eliminate these with the customers.
  • Customer Visit Execution: When present during customer visits must own the agenda and ensure that the meeting is progressing in such a way as to ensure that the meeting's objectives and goals are being met. Following the meeting, must ensure that meeting notes, actions, and next steps are communicated and executed per the expectations set in the meeting.
  • Request for Quotes: Lead Plexus's response to Requests for Quotations (RFQ's) from customers by entering the appropriate information into Plexus's quote tracking tool, participating in meetings, and ensuring Plexus' and the customer's actions are closed as expected. Lead and communicate quotation strategy and ensure that all internal teams are aligned with objectives of the RFQ.
  • Customer Visit Planning: Lead Plexus customer site visit planning and drive the Plexus manufacturing and engineering sites with preparing for these visits in ways consistent with internal guidelines. Ensure that meeting goals are communicated to the appropriate people prior to the meeting.
  • Additional duties as assigned.
  • Project Management: Monitor ongoing Plexus led projects and intervene when appropriate to ensure that the customer and Plexus are aligned. Proactively communicate status to internal and external customers as appropriate.
  • Promote the Plexus brand through application of Plexus Values and Leadership Competencies.
Education/Experience Qualifications:
  • A minimum of a Bachelor’s degree is required; a Master’s level coursework is preferred.
  • Three (3) years of related experience is required; Five (5) or more years of related experience is preferred.
An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered.
Other Qualifications:
  • Able to make sound, logical and reasonable decisions with minimal guidance.
  • General office equipment and materials.
  • Basic computer skills are required.
  • Advanced written and verbal communication skills are required.
  • Basic understanding of electronics manufacturing is required.
  • Able to apply solution selling knowledge and capabilities.
  • Applies financial acumen to influence customers and constituents.
Work Environment:
  • The work setting should consist of an office environment with suitable lighting, comfortable temperatures, and a low noise level.
This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.
Some offers of employment are contingent upon successfully passing a drug screen and upon completion of a confidentiality agreement.
Our Values and How We Lead behaviors guide our processes. Plexus does not make employment decisions based on race, color, religion, national origin, sexual orientation, gender identity, disability, or veteran status. We are proud to be an Equal Opportunity Employer (EOE) and encourage all to apply today!
Globally, our policy is to recruit people from wide and diverse backgrounds. However, our company does not typically undertake sponsorship, including for H-1B, TN, and other nonimmigrant visas. Additionally, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be “U.S. persons.” “U.S. persons” are generally defined as U.S. citizens, nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees.
In California, Colorado, Connecticut, Nevada, New York City and Washington the annual compensation range for this position is stated below. The salary offered within this range will be based upon the geographic location, work experience, education, licensure requirements and/or skill level. Benefits offered for this position include health care; retirement benefits; paid days off, including sick time, and vacation time; parental leave; volunteer time, basic life insurance; Flexible Spending Accounts or Health Savings Accounts; and may be eligible for discretionary performance-based bonuses. Salary Range:$118,400.00 - $213,100.00