Program Manager Jobs

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

At the core you are a storyteller who loves helping organizations write and plan their stories of transformational success. Experienced Change and Communications Leader, driven to help Executives and teams identify and solve the right problems through technology, process and organizational change. You partner with and enable leaders and staff to navigate, communicate, and reach people-based results. With deep skills in, Corporate Messaging and Campaigns, Technical Writing, Employee Engagement, and Data Analysis, you take a people-centric and creative approach to transitioning teams to a new way of operating.

• Identify the best tools and technologies to employ in support of our team communications, collaboration, and engagement, including intranet, newsletters, SharePoint, MS Teams, blogs, videos. Create and maintain repositories for the division’s communications. Familiarity with Canva and Poppulo a plus.
• Partner with senior leadership and managers to plan and execute internal events, including Payment Products Development All Staff meetings, leadership summits, site visits, and social events to build interpersonal connections and trust. Partner closely with colleagues driving other internal and external communications to ensure message alignment and consistency, and to generate new content ideas.
• Serve as a trusted advisor, partner, and provide hands-on support to the division’s Senior Vice President and leadership team on effective communication strategies and tactics to drive employee communications within and beyond the Payment Products Development team. Collaborate with Training and Knowledge Management team to align efforts to build an inclusive and growth-minded culture.
• Enhance, manage, and execute upon the division’s communications strategy leveraging all available channels. Proactively identify opportunities and develop communications vehicles to convey divisional value proposition to current and prospective employees.
• Manage and align logistics for Payment Products Development and global employee engagement programs including but not limited to All Staff Meetings, Recognition Programs, DEI and social impact-related events, and Intern Experience Programs.
• Be the storyteller by writing and producing content across multiple channels to help employees understand what is happening within the division and how it aligns with broader organizational goals.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:

• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work

experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience

with a PhD

Preferred Qualifications:

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant

experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant

experience with a PhD in Business, communications, Human Resources, Public Relations or

Marketing.

• Minimum of 8-10 years of progressively relevant experience in corporate or employee engagement,

communications, program/project management, or marketing, preferably in a global technology

company or technology division of a global financial services company.

• Demonstrated ability in creating holistic communication programs that span engagement, content

creation, social platforms, and virtual/in-person event management. Understanding of various

employee engagement frameworks and drivers.

• Extensive experience providing advisory and direct support in developing communications for

executives and managers.

• Experience in event planning and management, including All Staff meetings, employee forums and

feedback sessions, and social and recognition events.

• Outstanding communicator with strong executive presence. Excellent facilitation and collaboration

with demonstrated ability in gaining trust, securing buy-in, and influencing change at all levels.

• Self-starter with a demonstrated ability to thrive in a team-based environment that is fast-paced,

rapidly changing, and service-oriented.

• Strong analytical, strategic-thinking, and problem-solving capabilities with the ability to distill

technical information into stories for a variety of audiences.

• Ability to design surveys, capture data, and leverage output to measure program effectiveness.
• Skilled in working with a variety of employee communication apps and platforms (intranets,

collaboration tools, blogs, video, photography, Sharepoint, etc.).

• Advanced proficiency in the use of Microsoft Office tools (Word, Excel, PowerPoint) required.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 113,100.00 to 147,000.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.