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Customer Experience Specialist-Atl Jobs
Company | Delta Air Lines |
Address | Atlanta, GA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Consumer Services,Airlines and Aviation |
Expires | 2023-08-19 |
Posted at | 9 months ago |
United States, Georgia, Atlanta
- Paid time off including vacation, holidays, paid personal time, maternity and parental leave
- Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
- Recognition rewards and awards through the platform Unstoppable Together
- World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
- Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
- Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
- Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
- Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
- Domestic and International space-available flight privileges for employees and eligible family members
- Competitive salary, industry-leading profit sharing program, and performance incentives
- 401(k) with generous company contributions up to 9%
- Making quality decisions
- Actively search for solutions to problems
- Interacting with a globally diverse group of customers and colleagues
- Actively listening
- Quickly identifying and owning customer issues
- Attention to detail
- New hires are flexible in working PM shifts with 2 consecutive days off which will likely be offered midweek.
- Be at least 18 years of age.
- Authorized to work in the United States.
- High School diploma, GED, or High School Equivalency.
- Consistently makes safety and security, of self and others, the priority.
- Demonstrates that privacy is a priority when handling personal data.
- Demonstrate clear, cheerful, and courteous verbal and written communication using appropriate grammar, tone, and pronunciation.
- Digital literacy in navigating web-based applications, emails, instant messaging, and internet searches.
- Embraces diverse people, thinking and styles.
- Reliable and committed by maintaining excellent attendance, performance, self-motivation and goal attainment.
- One year of experience working in sales or customer service is helpful, but not required.
- Spanish language fluency. Delta periodically opens internal bilingual positions (with associated pay increase) to current Customer Experience Specialists, so we would like to know if you are potentially eligible and interested in this position.
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