Customer Development Manager Jobs

When it comes to being wild, we know a thing or two. We're not afraid of trying something new or the hard work it takes to make it happen. It's in our DNA. We've turned a family recipe into a new snacking category. And the wilderness into the world's largest meat snack business, that's still proudly family owned and operated.

We're a company built by innovators, and are driven to not only satisfy your hunger, but to also feed your journey – whether that journey is on the road, on the run, at the campground, at the playground, in the office or in the moment. It’s a journey we share with you. It’s the journey forward of our people, of our communities, of our category…with a reverence for quality and an irreverence for the status quo.

At Jack Link's Protein Snacks, we see every moment of every day as an opportunity to move forward, to forge new ground. To realize our vision of becoming the World’s #1 Protein Snack Company. We never give up. You never give up. Together, we keep going. Are you wild enough to join us?

Jack Link's Protein Snacks is a global leader in snacking and the No. 1 meat snack manufacturer worldwide. Family-owned and operated with headquarters in Minong, Wisconsin, Jack Link’s Protein Snacks also has a large corporate hub in Downtown Minneapolis, Minnesota. The company is made up of over 4,000 passionate team members, across 11 countries, who share an uncompromising commitment to delivering awesome products and feeding the journey of those who move things forward. The Jack Link’s Protein Snacks portfolio of brands includes, Jack Link’s, Lorissa’s Kitchen, MATADOR Jerky, BiFi and Peperami.

The Customer Development Manager is responsible for growing & developing total Jack Link’s sales & profitability across identified customers by implementing detailed strategic sales plans for these customers. This position will require working closely with key customers and internal stakeholders including trade planning, marketing, demand planning, customer service and category management as well as various brokers that represent Jack Link’s. The ideal candidate will live in the Central part of the United States (AR, IL, MO or TX area) but can manage remotely with minimum quarterly travel to market.

Primary Role Focus

• Achieve sales objective within trade budget
• Build strong customer relationships
• Develop solid DSMP (Distribution, Shelving, Merchandising, Pricing) plans that drive category growth
• Clearly understand customer strategy and align on annual business plans that meet growth expectations

Duties And Responsibilities

• Provide transparent & timely communication to internal team members and our customers/brokers
• Develop plans for channel-specific business opportunities focused on expanding Jack Link’s in-store presence
• Collaborate with cross-functional teams (Product Management, Trade Marketing, Research & Development) in creating both short & long-term category and channel strategies
• Participate team and cross-functional meetings and calls as required
• Responsible for building, training and leading broker network where applicable
• Execute annual business plans to maximize top-line and bottom-line growth and achieves volume, market share and profit/contribution objectives within assigned trade budget.
• Responsible for analyzing customer data and developing an action plan to achieve sales goals
• Minimum 3+ years of CPG related sales experience
• Manage deduction & AR issues on all applicable accounts
• Create and present information in a compelling and persuasive manner
• Proven track record of positive sales performance
• Bachelor’s Degree or equivalent experience
• Effectively builds relationships throughout customer organizations and at various levels internally at Jack Link’s: Executive Management, Operations, Supply Planning, and Marketing

Desired Behaviors

• Resilient in face of adversity
• Customer Focused
• Driven to win
• Strive to be a Leader
• Full ownership over all aspects of the customer relationship
• High sense of urgency
• Passionate to succeed
• Embraces change and technology
• Professional, Consultative, Challenger selling skills

Skills

• Business and Financial Acumen
• Working knowledge of CRM and planning software (e.g. Salesforce, SPT, SAP)
• Leveraging data/analysis to drive end-user opportunities
• Strong communication & presentation skills
• Strong knowledge of MS Office products (Excel, Word, PowerPoint)

Travel Requirements

• Approximately 40% - 50% travel depending on business needs

Physical Demands

• Ability to operate a motor vehicle for travel to customers / broker and Jack Link’s locations
• Ability to lift 25 to 50 pounds for customer samples and displays

Equal Employment Opportunity Employer

Jack Link’s provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic that is protected by federal, state or local law.

E-verify

Jack Link’s is participant in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For information about the E-Verify program, please visit: http://www.uscis.gov/e-verify/employees

All your information will be kept confidential according to EEO guidelines.