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Customer Development Manager Jobs
Company | Coca-Cola Consolidated, Inc. |
Address | , Indianapolis, 46201, In |
Employment type | FULL_TIME |
Salary | |
Expires | 2023-07-15 |
Posted at | 1 year ago |
Requisition ID: 153749
Posting Locations: Indianapolis; Ft. Wayne; Whitestown
Click here to view a Day in the Life of our Teammates!
Our Secret Ingredient is our Teammates.
We offer great rewards, competitive pay, career advancement and growth opportunities.
Full Time Teammates are also eligible for:
- Paid Time Off plus paid holidays
- Employee Stock Purchase Plan (ESPP)
- Group Health Insurance – Medical, Dental, Vision & Disability
- Paid Training
- Basic and Supplemental Life Insurance
- 401(k) with Company matching on a dollar-for-dollar basis
Refresh and Grow your Career with Us!
Job Overview
The Customer Development Manager’s primary focus is to support both the customer and CCCI operations teams from a field sales perspective. This individual is connected with CCCI’s Field Operations Teams to ensure that business plans are efficiently executed as agreed upon. This role will leverage a broad understanding of the assigned retailer, the competition, and the marketplace to foster growth by driving sales and exploring additional opportunities for incremental revenue and margin results.
Duties & Responsibilities
- Develops and maintains partnerships with operational leadership teams of customer base, bottling partners, and brand partners to develop regional programming while ensuring sales execution plans are achieved. Monitors and measures service metrics and utilizes results to develop standards, improvements, or changes to the process
- Establishes and leads cross-functional relationships with CCCI Field Operations to ensure alignment on execution objectives and to establish efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction
- Leverages sales execution tools and processes to ensure CCCI Field Operations maximize sales opportunities for customer-specific programming. Ensures that customer and department goals are met and adhering to the approved strategic plan
- Analyzes sales data and partners with customers and cross-functional leaders to identify gaps, remedies, and solutions concerning plan execution and sales strategies; implements tactics to reverse or sustain trends
Knowledge, Skills, & Abilities
- Ability to partner cross-functionally with other departments to accomplish goals and objectives
- Ability to build rapport to achieve a strategic partnership status with their customer base
- Basic analytical skills is a must
- Ability to prioritize multiple assignments with time-sensitive deadlines
- Ability to develop a thorough understanding of CCCI and customer operational strategy and execution
- Must be an adept negotiator with developing persuasion skills
- Organizational management skills are required with the ability to collaborate with all facets of the business including Field Operations, Technical Service, and Shopper Marketing
- Ability to develop, negotiate, and execute local programs with the leadership teams of their customer base
- Organizational, time management, and attention to detail skills are required
- Strong presentation abilities
- Excellent oral and written communication skills required
- Computer proficiency in MS Office particularly MS Excel and MS PowerPoint is a must
- This individual must possess a broad understanding of the assigned retailer, the competition, and the marketplace
- Responsive customer service skills with a proactive mindset
Minimum Qualifications
- Bachelor’s degree (4 years)
- Knowledge acquired through 1 to up to 3 years of work experience
Preferred Qualifications
- Bachelor’s degree in Business Administration, Management, Marketing, or Communications
Work Environment
Office Environment
Coca-Cola Consolidated, Inc. is an Equal Opportunity Employer. Coca-Cola Consolidated, Inc. also participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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