Customer Advocate Jobs

What You Will Be Doing

As a member of our customer service team, you will provide our loyal and new customers with amazing service as you work with them through the process to access the financial products they need.

In Addition, You Will

• Participate in ongoing trainings to stay up to date on our products and processes
• Be a proud brand ambassador
• Adhere to all company policies, procedures, and customer confidentiality requirements
• Communicate effectively with customers providing excellent customer service
• Check cashing transactions after following verification procedures
• Work with customers to find the best financial solutions to fit their needs
• Verify customer information and process loans
• Create a positive, respectful environment among peers, superiors, and customers

What You Should Have

• You should have a high school diploma, GED, or equivalent work experience
• Must be able to work nights, holidays, and weekends
• Must be 18 years of age or older
• 6 months of cash handling experience will be an asset
• Ability to work a flexible schedule
• 6 months of customer service experience will be an asset

We Offer

• Medical/Prescriptions, Dental, Vision, life insurance and much more for full time Team Members
• Full time employment at a competitive wage and incentives for great salesmanship
• 401(k) plan including company match

Key Words: Customer Service, Cash Handling, Loans, Financial Services, Teamwork, Retail, Bank Teller, Cashier