Customer Advocate Jobs

What You Will Be Doing

As a member of our customer service team, you will provide our loyal and new customers with amazing service as you work with them through the process to access the financial products they need.

In Addition, You Will

• Work with customers to find the best financial solutions to fit their needs
• Be a proud brand ambassador
• Communicate effectively with customers providing excellent customer service
• Adhere to all company policies, procedures, and customer confidentiality requirements
• Verify customer information and process loans
• Create a positive, respectful environment among peers, superiors, and customers
• Participate in ongoing trainings to stay up to date on our products and processes
• Check cashing transactions after following verification procedures

What You Should Have

• 6 months of customer service experience will be an asset
• Must be able to work nights, holidays, and weekends
• 6 months of cash handling experience will be an asset
• Must be 18 years of age or older
• You should have a high school diploma, GED, or equivalent work experience
• Ability to work a flexible schedule

We Offer

• Full time employment at a competitive wage and incentives for great salesmanship
• Medical/Prescriptions, Dental, Vision, life insurance and much more for full time Team Members
• 401(k) plan including company match

Key Words: Customer Service, Cash Handling, Loans, Financial Services, Teamwork, Retail, Bank Teller, Cashier