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Customer Advocate I (Part-Time & Virtual)
Company | HCSC |
Address | , Waco, Tx |
Employment type | PART_TIME |
Salary | |
Expires | 2023-06-27 |
Posted at | 1 year ago |
At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.
Come join us and be part of a purpose driven company who is invested in your future!
Job Summary
Under supervision, this position is responsible for working on the phone all day in a call center to assist members and physicians by responding to telephone and written inquiries in a prompt, accurate and objective manner.
Duties will include: conducting research; spends approximately 85% of the scheduled time on the phone according to business need.
Training for this class will be 6 weeks on site, Monday through Friday 8a-4:30p.
Candidates must be able to commit to the training schedule.
After training concludes employees will have the flexibility to work shifts during office business hours of 8a-6p. Commitment of 20-29 hours per week is expected.
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
HCSC Employment Statement:
HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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