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Claims Customer Support Advocate Jobs

Claims Customer Service Advocate I
By BlueCross BlueShield of South Carolina At Columbia, SC, United States
Good verbal and written communication skills
Good spelling, punctuation, and grammar skills
Identify incorrectly processed claims and processes adjustments and reprocessing actions according to department guidelines
Examine and process claims and/or non-medical appeals according to business/contract regulations, internal standards and examining guidelines
Enter claims into the claim system after verification of correct coding of procedures and diagnosis codes
Ensure claims are processing according to established quality and production standards
Claims Customer Service Advocate Ii
By BlueCross BlueShield of South Carolina At Columbia, SC, United States
Continuing education funds for additional certifications and certification renewal
401(k) retirement savings plan with company match
Subsidized health plans and free vision coverage
Paid annual leave – the longer you work here, the more you earn
On-site cafeterias and fitness centers in major locations
Wellness programs and healthy lifestyle premium discount
Customer Advocate Jobs
By Granicus Inc. At , , Pr
2-3 years of experience in external customer account management, development, strategy or a consultant role.
Experience with Granicus products or other content management systems
Experience in change management or process improvement
Worked in a remote environment with experience managing multiple time zones
Experience working in or with local government, non-profit or similar field
Demonstrated problem-solving skills and the ability to work independently
Benefit Support Advocate Jobs
By Insight Global At United States
1-year call center customer service experience (high volume environment) or hospitality/retail customer service experience
Strong problem solving skills and customer first mentality
Quiet work from home set up without distractions
Positive attitude and ability to communicate effectively with all levels
Comfortable in a fast-paced/high volume environment
Minimum internet speeds: 25 MB download speed and 3 MB upload speed (as measured by speedtest.org)
Fcmb Claims Customer Service Advocate Ii (Part-Time)
By BlueCross BlueShield of South Carolina At Myrtle Beach, SC, United States
Identify and report potential fraud and abuse situations
Complete projects and/or assignments related to claims processing and customer service functions in the department
High School Diploma or equivalent
Ability to follow policies and procedures
Ability to review claims and appeals
Subsidized health plans, dental and vision coverage
Customer Support Advocate Jobs
By MRM Global At Nevada, United States
Highly organised with excellent time management skills
Help support and train users following launch with dedicated remote training sessions
Support North America success manager in proactive customer outreach or follow-up as required
Process Premium Design Orders, maintain the tracker, and request/manage supplier quotes
Experience working in a customer facing role, ideally in technical support capacity
Excellent communication skills in-person and via phone, email and live chat
Customer Advocate Jobs
By Modivcare At Miami Lakes, FL, United States
0-2 years customer service experience in an inbound call center environment with heavy phone volume and data entry
High School Graduate or General Education Degree (GED)
Routing, scheduling or dispatch experience
Prior in-bound call center experience
Knowledge of Medicaid guidelines and covered services
Pre-Tax and Post --Tax Commuter and Parking Benefits
Customer Advocate Manager Jobs
By Inclusively At United States
3+ years of experience in account management
Experience working with our or other insurance management systems a plus
Act as a liaison between product management and the customer with a focus on communicating the roadmap
Performs other duties as assigned by immediate manager or management team.
Excellent organizational skills and the ability to manage, prioritize, work under pressure, and meet deadlines
Can work remotely or from one of our offices
Customer Advocate - Payroll
By NORTH AMERICAN BANDING COUNCIL At United States
Remote - Work from Home
Document and manage cases within applicable systems by reviewing, updating, and closing daily
Bachelor’s degree preferred or 4 years equitable business experience required
1-2 years of multi-channel customer service experience
1-2 years of prior customer facing HCM or NORTH AMERICAN BANDING COUNCIL experience is a plus
Proven excellence in customer service and relationship building skills required
Supplier Support Advocate Jobs
By Greystar At Texas, United States
Maintain knowledge of supplier requirements and order and invoice processing procedures to ensure all processes and procedures are followed.
Maintain knowledge and comply with owner regulations of all the accounting systems used by any managed community.
College degree in a related field or equivalent combination of education and experience required.
Demonstrated proficiency in word processing, spreadsheet, property management (Yardi), and database management programs in order to complete required reports preferred.
Interact with various departments to ensure smooth changes and processes are understood and followed.
Provide ongoing supplier support by maintaining the system queue and responding to tickets and e-mails.
Support Advocate/ Asleep Overnight (65.2)
By Seven Hills Foundation At New Bedford, MA, United States
Health Insurance: Offered through Blue Cross Blue Shield, with generous company contribution.
Commitment to assisting people with varying disabilities to participate fully in their community and in their own lives.
Enhanced Retirement Plan: 25% - 33% Employer match based on tenure.
Student Loan Assistance: Consolidation, counseling, & limited employer contribution!
Discounted Tuition with College & University Partnerships!
Tuition Assistance: Reimbursed or prepaid college coursework!
Support Advocate (Res. Pt) (65)
By Seven Hills Foundation At Dartmouth, MA, United States
Commitment to assisting people with varying disabilities to participate fully in their community and in their own lives.
Enhanced Retirement Plan: 25% - 33% Employer match (Minimum of 20 worked hours per week)
Student Loan Assistance: Consolidation and free debt counseling!
High School Diploma or equivalent
Valid Driver’s License & Good Driving Record
Varied interests and personal connections in the local community.
Customer Support Advocate I
By ACT At United States
High School Diploma, or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired
Experience with or knowledge of Customer Relationship Management platforms and tools
Use a Customer Relationship Management (CRM) tool to maintain records of customer interactions, transaction, comments, and complaints
Experience working in the education industry highly desirable
Basic experience using office productivity software tools (such as Microsoft Office) or other computer technologies
Ability to develop and maintain positive working relationships with customers and team members, and to proactively manage customer relationships
Customer Advocate Jobs
By Travel B and V At Green Valley, AZ, United States
Have a strong knowledge of everything we offer
No experience necessary - we train you to be your best
Discounted or free benefits and Perks
Communicate those needs directly to our vendors
Respond back to our clients to confirm those needs are met
Interact with our clients directly whether in person or on the phone
Customer Advocate Jobs
By Owens & Minor At New York City Metropolitan Area, United States
2 or more years of related experience (sales, customer service, customer relationship management, supply chain, hospital distribution, etc.)
Or any equivalent combination of education and experience to meet the above requirements
Manages and ensures contract compliance to all agreed terms and conditions.
Drive conversions and manages data.
Manages pricing, including sharing pricing information and addressing pricing issues with customers.
Manages product substitutions including monitoring inventory, providing suggested substitute options to the customer, and establishing customer approved substitutions.
Customer Advocate Jobs
By Granicus At United States
2-3 years of experience in external customer account management, development, strategy or a consultant role.
Experience with Granicus products or other content management systems
Experience in change management or process improvement
Worked in a remote environment with experience managing multiple time zones
Experience working in or with local government, non-profit or similar field
Demonstrated problem-solving skills and the ability to work independently
Benefits Support Advocate Jobs
By Insight Global At High Point, NC, United States
Employee benefits/provider services experience, healthcare, insurance
1+ years of Call center customer service experience (high volume environment) or hospitality/retail customer service experience
Strong problem solving skills and customer first mentality
Quiet work from home set up without distractions
Positive attitude and ability to communicate effectively with all levels
Comfortable in a fast-paced/high volume environment (how many calls per day?)
Customer Support Advocate, Part Time (Thursday-Sunday, 6-10Pm Pst)
By Pinger At United States
Remote work experience preferred, but not required
Adhere to, create and modify support processes in an effort to deliver the best possible customer service experience
Basic knowledge of mobile operations software. Particularly, iOS and Android
1-3 years of customer service experience
Strong verbal and written communication skills
transit and embraces remote work.
Fha Claims Support Jobs
By Freedom Mortgage At United States
Basic knowledge and experience with default mortgage processes
Proficient in computer skills and knowledge of Word Documents and Excel spreadsheets
2 Years of related work experience required.
Attention to detail with a high level of accuracy; problem solving skills
Ability to meet deadlines in a fast-paced environment, manage time well and prioritize tasks
Receive and review all new loans requiring a claim to HUD and calculation of claim submission deadlines
Customer Advocate Jobs
By Community Choice Financial, Inc. At San Pablo, CA, United States
Adhere to all company policies, procedures, and customer confidentiality requirements
You should have a high school diploma, GED, or equivalent work experience
6 months of customer service experience will be an asset
6 months of cash handling experience will be an asset
Be a proud brand ambassador
Work with customers to find the best financial solutions to fit their needs

Are you passionate about providing exceptional customer service? We are looking for a Claims Customer Support Advocate to join our team and help us provide the best customer experience possible. If you have a knack for problem-solving and a commitment to providing excellent customer service, this could be the perfect job for you!

Overview Claims Customer Support Advocate is a customer service role that involves providing assistance to customers who have filed claims with an insurance company. The Claims Customer Support Advocate is responsible for helping customers understand their coverage, filing claims, and resolving any issues that may arise. Detailed Job Description The Claims Customer Support Advocate is responsible for providing customer service to customers who have filed claims with an insurance company. The Claims Customer Support Advocate will be responsible for helping customers understand their coverage, filing claims, and resolving any issues that may arise. The Claims Customer Support Advocate will also be responsible for providing assistance to customers in understanding their policy and coverage, as well as helping them to file claims. The Claims Customer Support Advocate will also be responsible for providing customer service to customers who have filed claims, and resolving any issues that may arise. Job Skills Required
• Excellent customer service skills
• Ability to communicate effectively with customers
• Ability to understand and explain insurance policies and coverage
• Knowledge of insurance claims filing processes
• Knowledge of customer service principles and practices
• Ability to handle customer complaints and inquiries
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Proficiency in computer applications
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Previous experience in the insurance industry
• Knowledge of insurance policies and coverage
• Knowledge of insurance claims filing processes
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Proficiency in computer applications
Job Knowledge
• Knowledge of insurance policies and coverage
• Knowledge of insurance claims filing processes
• Knowledge of customer service principles and practices
• Knowledge of computer applications
Job Experience
• Previous customer service experience
• Previous experience in the insurance industry
Job Responsibilities
• Provide customer service to customers who have filed claims
• Help customers understand their coverage and policy
• Assist customers in filing claims
• Resolve customer complaints and inquiries
• Work independently and as part of a team
• Work in a fast-paced environment
• Utilize computer applications