Copywriter, Internal Content & Creative Services

Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. Our Internal Communications and Employee Engagement team is hiring a Copywriter to continue cultivating a culture of connection and belonging across Toast! We’re looking for a strong writer that can connect Toasters to the company’s mission, business, and their colleagues. The ideal candidate brings impeccable storytelling and writing skills, enjoys working on multiple projects at once, and loves restaurants!

About this roll* (Responsibilities)

• Proactively share new ideas and solutions
• Adapt writing style for different audiences
• Oversee multiple projects from beginning to end, including reviewing concepts, receiving and addressing feedback, and meeting deadlines
• Promote a culture of innovation and teamwork
• Produce compelling written content for Toast’s internal channels, including the intranet
• Use data to inform content and measure success
• Understand copywriting techniques and use of style and grammar
• Use data to measure success and improve content

Do you have the right ingredients*? (Requirements)

• Journalism, English or Communications backgrounds preferred
• 3+ years of professional writing experience in digital, print, social, and video
• Ability to collaborate across organizations
• Strong writing skills (obviously!)
• Proven track record of pitching and developing successful campaigns
• Excellent interpersonal and presentation skills, including the ability to communicate effectively in small and large groups at all levels

Special Sauce* (Nice to Haves)

• A plus: Passion for restaurants and the food community
• Experience writing for internal audiences

Our Spread* of Total Rewards

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.

Pay Range

$76,000—$122,000 USD

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].