Contracting - Patient Assistance Liaison - Remote

Description
Orsini Specialty Pharmacy is a nationwide specialty pharmacy focused on providing exceptional care to patients throughout their journey. We focus on disease programs that require a high-touch patient experience and provide those we care for genuine empathy and compassion as part of our service delivery.
Position Summary
This position is responsible for coordinating communication between patients and various patient assistance programs. Specifically, this position provides vital support to patients to enroll in available funding programs to support their therapy journey. The role coordinates with Benefit Verification and Patient Care Coordinator therapy teams as needed to ensure copay and foundational assistance payments are established to enable service to our patients.
Required Knowledge, Skills & Training

• Requires interpersonal and communications skills to effectively work with diverse groups of vendors and customers
• Requires basic computer skills and the ability to use online calendars, email and components of Microsoft Office and Excel
• Knowledge and understanding of pharmacy benefits, benefit reimbursement, medical insurances and medical terminology
• Ability to organize work, set priorities, performs duties simultaneously, and effectively function in stressful situations
• Highly effective verbal and written communication skills to coordinate/provide information and care to patients and families
• Highly effective interpersonal skills necessary to interact with patients, insurance companies and co-workers
• Requires excellent organizational/administrative skills, flexibility and the ability to get things done

Essential Job Duties

• Collaborate with reimbursement and billing teams to create/start the billing process with assistance programs
• Work with patients to complete the enrollment process in the assistance programs
• Coordinate communication between patients and various patient assistance programs
• Other duties as assigned
• Maintain relationships and provides ongoing care/support for enrolled patients
• Work cross functionally with internal departments such as Admissions, nursing, and Operations

EMPLOYEE BENEFITS

• Life Insurance
• Delta Dental
• Tuition Reimbursement
• BCBSL Medical
• Accident & Critical Illness
• 401k
• PTO, Holiday Pay, and Floating Holidays
• EyeMed Vision