Patient And Community Education Liaison - West
By bluebird bio At Somerville, MA, United States
Prior experience in patient education, clinical setting, pharmacy, community health education, and/or pharmaceutical/biotech industry is a plus
Demonstrated communication skills, including ability to deliver and present educational materials to patient community
Helping synthetize educational opportunities identified within patient community across your geography.
Supporting patient advocacy at local patient community events and in the delivery of approved educational materials.
Identifying patient and caregiver educational gaps and insights that help inform the refinement and development patient education resources.
Working with and informing cross functional partners, in educational unmet needs and challenges collected from patient insights.
Festival Liaison, Public Relations
By Sundance Institute At Park City, UT, United States
Ability to multitask and prioritize with strong time management skills.
Experience with large event public relations and knowledge of film and the film industry preferred.
2 years experience in public relations, media relations, or special event publicity.
Outstanding written, verbal, and interpersonal communication skills to work effectively with a variety of people.
Excellent organizational skills and attention to detail.
Working knowledge of databases along with proficiency in Google Products preferred.
Festival Liaison, Artist Relations
By Sundance Institute At Park City, UT, United States
2 years experience coordinating guest and artist relations and services including, communication, travel, benefits, hosting and operational support, or related.
Outstanding verbal, written, and interpersonal communication skills to work effectively with a variety of people.
Excellent organizational skills including the ability to prioritize.
Working knowledge of databases along with proficiency in Zoom and Google Products.
Experience proofreading online and print content preferred.
Sundance Film Festival passes and benefits (varies each year)
Patient Relations Coordinator Jobs
By University of Minnesota Physicians At , Minneapolis
Processes management/department expenses and reimbursements
Good written and verbal communication skills. Basic EPIC and Vizio skills
Excellent organizational and interpersonal skills, and the ability to multitask.
Key responsibilities include but are not limited to:
Position will primarily be working remote. Only considering MN residents are this time.*
Provides administrative support. Assist with crafting excel and vizio documents
Patient Liaison - Arabic
By CEDARS-SINAI At , Los Angeles $64,500 - $95,300 a year
Minimum of 2 years’ experience functioning in a concierge/liaison role or equivalent role required.
Serving as liaison between Cedars-Sinai specialty programs and patients.
Accompanying patients to appointments and visiting patients while in the hospital. Aiding in navigating CSMC systems and processes
Ensuring that all non-clinical needs (e.g., language, diet, religion, cultural tourism/accommodations) are being arranged.
Managing the post-discharge process for patients, including providing packaged medical reports, physician instructions and discharge prescriptions.
Responsible to adhere to all patient services protocols and ensure charting is completed in appropriate applications.
Patient Relations Assistant/Ukhc
By University of Kentucky At , Lexington $16.20 - $24.82 an hour
Skills / Knowledge / Abilities
Does this position have supervisory responsibilities?
Four or more years related experience preferred.
Patient Relations Assistant - Comprehensive Vascular Clinic
Click here for more information about equivalencies:
Monday – Friday, Day Shift; 8:00 am – 5:00 pm (40 hrs/wk).
Patient Liaison Jobs
By Empower Physical Therapy At , North Richland Hills, 76180
Assist with referrals and referral management
Appointment reminder calls and review of benefit coverage with patients
Empower Physical Therapy’s goal is making the patient experience unforgettable through powerful relationships and personalized care.
Communicate and coordinate with Referral Coordinator around new patient scheduling
Maintain and update Master Referral log
Communicate and coordinate with Authorization Coordinator
Patient Relations Representative Jobs
By Northside Hospital At Lawrenceville, GA, United States
Demonstrated knowledge and skill in utilization of computer application and knowledge of word-processing programs (specifically, Microsoft Word and Microsoft Excel)
Demonstrated interpersonal, organizational and customer service skills.
Excellent written and oral communication skills.
Demonstrated ability to work independently. 8. Ability to type 30 - 40 words per minute
New Patient Center Liaison
By US Fertility At United States
Maintain high level of best-in-class customer experience/professionalism with a wide range of customers
More important than the best skills, however, is the right person.
Accept in-bound calls, chats, and inquiry forms and ensure optimal patient service
Answer inquiries and schedule medical appointments for people who are considering fertility treatment
Screen inquiries appropriately to help create satisfied new patients
Assist prospective patients in empathetic, efficient manner
Community Relations Liaison Officer
By State of Rhode Island At , Providence, 02908, Ri $76,115 - $86,160 a year
Excellent writing and editing skills;
A thorough knowledge of health communications, social marketing, health literacy, design, and public/media relations principles, practices, and techniques;
The ability to apply such knowledge to develop, implement, and evaluate public health communications messages, materials, and campaigns;
Knowledge of the principles, practices, and techniques of public health;
Experience writing and developing communications materials, presentations, and written reports tailored to specific and non-technical audiences;
The ability to work independently to manage multiple projects and deadlines, with attention to detail;
Patient Relations Specialist Jobs
By AltaPointe Health Systems At Mobile, AL, United States
Knowledge of Educational Methods as they relate to staff
Works cooperatively with other AltaPointe staff to effectively respond to identify program and staff education and training needs
Have knowledge of and assist with the distribution and summary of Patient/Individual Satisfaction Surveys
Knowledge of MindSet instructor training
Basic knowledge of medical terminology
Knowledge of Environment of Care
Patient Relations Manager Jobs
By Stanford Health Care At California, United States
Required Knowledge, Skills and Abilities
Works in tandem with Risk Management and Quality departments to provide best outcomes for patients with quality care or legal concerns.
Knowledge of Patient Rights and Responsibilities, Joint Commission standards, and Centers for Medicare/Medicaid regulations
Facilitates issues relating to a patient’s hospital experience; attends appointments and/or care conferences, as requested by patients, physicians or staff.
May review/edit written communication from other department managers and Patient Representatives.
Five (5) years of progressively responsible and directly related work experience
Supervisor, Patient Relations Jobs
By Tampa General Hospital At Tampa, FL, United States
Superior critical thinking and crisis management skills.
Bachelor’s Degree in Social Work, Psychology, Communications, Health Care Management or a related field. 
Minimum of three (3) years years’ experience in a service position preferably in healthcare which involves multiple customer contacts. 
Superior written and verbal communication skills.
Ability to supervise front line Guest Services team members and volunteers.
Council Relations Liaison Jobs
By City of Indianapolis At Indianapolis, IN, United States
Liaison to up to eight Councilors
Serves as Coordinator/Monitor for safety drill evacuations on second floor of tower
Assists assigned Councilors with coordination of group tours, etc.
Addresses and resolves constituent questions and/or complaints and collects information to ensure proper routing of said information before forwarding to Councilors.
Works with Councilors and Constituents Services Liaisons to implement action plans to address district-wide initiatives.
Provides verbal and/or written responses to municipal issues (after consultation with Councilors) and to requests by Councilors, constituents, and staff.
Patient Liaison Iii Jobs
By BioSpace At Bethesda, MD, United States
In addition to educational requirements, a minimum of five (5) years of similar experience with coordination of patient tests and visits
Knowledge of record keeping, data management, and computer databases
Strong organizational skills with the ability to successfully manage competing priorities
General familiarity with requirements of clinical protocols and knowledge of special ambulatory care regulations
Experience and competency with the following Microsoft Office products: Excel, Outlook, Word, PowerPoint
Knowledge of medical terminology and understanding of clinical operations in order to provide adequate patient care arrangements
Louisiana External Relations Mco Liaison
By Prime Therapeutics At , Baton Rouge, La $95,840 - $162,920 a year
2+ years' experience in a Pharmacy Benefit Management or health plan operation.
Excellent facilitation and classroom management skills.
Experience with Learning Management Systems (LMS).
Experience delivering classes face-to-face as well as remotely with the ability to engage the audience and have a high energy level.
Prefer candidates that have worked with California Department of Health Care Services (DHCS), Fee for Service Medicaid and/or Managed Medicaid experience.
Provide PBM operational education and information to MCO contacts.
Patient Relations Liaison Jobs
By Northwestern Medicine At , Chicago, 60611, Il
Serves as a conduit to Risk Management, Safety and Quality initiatives to ensure that patient feedback is utilized for improvements.
Collaborates with Risk Management, Claims, Billing, and leadership across the organization to resolve patient grievances in a timely manner.
Investigates and responds to de-escalate and manage grievances, potential claims and allegations against Northwestern Medicine staff.
Works in high-stress environments; uses interpersonal skills to de-escalate issues with unusual, critical circumstances.
Facilitates education and assistance to patients and staff regarding Patients Rights for legislative and regulatory compliance.
Minimum 3 years experience in Patient-Relations with proven success in conflict resolution
Director Patient Relations / Patient Experience Officer #1
By St. John's Episcopal Hospital At New York, NY, United States
Maintain and advance Planetree Certification dependent upon internal and external collaborative relationships
Collect, measure, analyze, and communicate data related to patient experience and prioritize upgrades
Lead development and implementation of patient experience strategy that supports the organizational mission, values, and strategic plan
Minimum 5 years leadership experience in Healthcare
CPXP Certification or ability to get certified within first 2 years
Relevant Regulatory experience and/or understanding
Guest Relations Customer Service Liaison
By The Lilac Health Group At Port St Lucie, FL, United States
Excellent organizational and time-management skills
Review admissions, readmissons lists to welcome guests
Attend to all residents and answer their inquiries
Help prepare welcome folders and welcome baskets for all incoming residents
Provide information about the facility
Anticipate resident needs and build rapport with resident
Patient Transport Liaison Jobs
By University of Maryland Medical System At Towson, MD, United States

Strong Verbal Communications Skills, Excellent Organizational Skills

High School Diploma or GED (Required)

Are you passionate about providing excellent customer service and building relationships with patients? We are looking for an experienced Patient Relations Liaison to join our team and help us create a positive patient experience. In this role, you will be responsible for providing excellent customer service, resolving patient issues, and building relationships with patients. If you are looking for an opportunity to make a difference in the lives of patients, this is the job for you!

Overview:

A Patient Relations Liaison is a professional who works to ensure that patients receive the best possible care and experience while in a healthcare setting. They are responsible for providing support to patients and their families, as well as resolving any issues that may arise. They also work to build relationships with patients and their families, and to ensure that their needs are met.

Detailed Job Description:

The Patient Relations Liaison is responsible for providing support to patients and their families, as well as resolving any issues that may arise. They will work to build relationships with patients and their families, and to ensure that their needs are met. They will also be responsible for providing information and assistance to patients and their families, as well as advocating for their rights and interests. Additionally, they will be responsible for responding to patient complaints and resolving any issues that may arise.

What is Patient Relations Liaison Job Skills Required?

• Excellent interpersonal and communication skills
• Ability to build relationships with patients and their families
• Ability to resolve conflicts and issues
• Knowledge of healthcare regulations and policies
• Ability to provide information and assistance to patients and their families
• Ability to advocate for patient rights and interests
• Ability to respond to patient complaints
• Ability to work independently and as part of a team

What is Patient Relations Liaison Job Qualifications?

• Bachelor’s degree in healthcare, social work, or a related field
• Previous experience in a healthcare setting
• Knowledge of healthcare regulations and policies
• Knowledge of patient rights and interests
• Ability to work independently and as part of a team

What is Patient Relations Liaison Job Knowledge?

• Knowledge of healthcare regulations and policies
• Knowledge of patient rights and interests
• Knowledge of patient advocacy
• Knowledge of patient relations

What is Patient Relations Liaison Job Experience?

• Previous experience in a healthcare setting
• Previous experience in patient relations
• Previous experience in patient advocacy

What is Patient Relations Liaison Job Responsibilities?

• Provide support to patients and their families
• Build relationships with patients and their families
• Resolve conflicts and issues
• Provide information and assistance to patients and their families
• Advocate for patient rights and interests
• Respond to patient complaints
• Work independently and as part of a team