Manager Patient Care Jobs

Benefits

• Annual Employee Merit Increase and Incentive Bonus
• $1,000 Professional Development per year ($500 part-time)
• $10,000 Tuition Reimbursement per year ($5,700 part-time)
• Paid time off and Holiday pay
• $250 Wellbeing Fund per year($125 for part-time)
• $6,000 Student Loan Repayment ($3,000 part-time)

Description

The Manager Patient Care - Neonatal ICU reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilities:

Basic Core Skills:

• Clearly identifies the internal and external customer(s) for their unit or service area and their respective requirements/expectations.
• Coaching and Development:
  • Provides feedback to improve employee performance and engagement.
  • Tracks coaching discussions and performance of team members; partners with Operations Manager to develop and implement performance improvement plans when necessary to ensure accountability.
  • Seeks ways to match team members talents and career interests with organizational opportunities.
• Seeks new ideas from a wide range of sources; encourages others to share knowledge and best practices.
• Creative Leadership:
  • Translates organizational vision into a unit or service area vision that engages team members in contributing to and achieving that vision.
• Customer Focus:
  • Clearly identifies the internal and external customer(s) for their unit or service area and their respective requirements/expectations.
  • Actively seeks methods of concurrent and retrospective feedback from customers, listens to customer feedback and implements solutions and/or interventions as appropriate.
  • Continually examines ways to improve business relationships with customers, suppliers, and the community.
• Continually examines ways to improve business relationships with customers, suppliers, and the community.
• Participates in leadership development activities.
• Provides feedback to improve employee performance and engagement.
• Translates organizational vision into a unit or service area vision that engages team members in contributing to and achieving that vision.
• Continuous Learning:
  • Seeks new ideas from a wide range of sources; encourages others to share knowledge and best practices.
  • Maintains active membership in Professional Organization and shares current, relevant information.
  • Participates in leadership development activities.
• Seeks ways to match team members talents and career interests with organizational opportunities.
• Actively seeks methods of concurrent and retrospective feedback from customers, listens to customer feedback and implements solutions and/or interventions as appropriate.
• Tracks coaching discussions and performance of team members; partners with Operations Manager to develop and implement performance improvement plans when necessary to ensure accountability.
• Maintains active membership in Professional Organization and shares current, relevant information.

Core Skills:

• Partners with the Central Staffing Office and Bed Assignment to ensure optimal patient throughput.
• Collaborates with the interdisciplinary team in care coordination.
• Advances the Nursing Framework for Practice and Patient and Family Centered Care Model through the implementation of evidence based practice
• Reliability:
  • Establishes, implements, and monitors designated capital and operating budget to achieve defined targets.
  • Creates annual operating budget and is accountable for monthly financial performance.
  • Creates and implements capital request, replacements and departmental projects.
  • Partners with the directors to advance the value portfolio work.
  • Provides financial oversight of the service area and ensures the accomplishment of productivity goals.
  • Develops and implements innovations in patient and family centered care that fosters quality, safety and effectiveness and serves as a model patient care nationally.
  • Facilitates annual goal development in collaboration with Directors of Patient Care.
  • Enhances the patients experience through the continuum of care.
  • Leads the development and implementation of approaches to attain top decile performance on all quality and patient satisfaction metrics.
  • Coaches and develops unit based quality committees to advance top decile performance.
  • Monitors outcomes, tracks trends, and develops improvement plans for designated area.
  • Supports team by providing and analyzing data as needed.
  • Accountable for structure and processes to improve quality outcomes and the patient experience.
• Coaches and develops unit based quality committees to advance top decile performance.
• Participates in the disciplinary process as needed.
• Facilitates annual goal development in collaboration with Directors of Patient Care.
• Embeds innovative strategies to supports a healthy practice environment that encourages break time and reduces worker fatigue.
• Develops and implements innovations in patient and family centered care that fosters quality, safety and effectiveness and serves as a model patient care nationally.
• Attracts, develops, and retains exceptional care givers and provides those care givers with an environment that fosters excellence through continuous learning.
• Partners with the directors to advance the value portfolio work.
• Promotes innovation and research to advance care patient care models.
• Coaches and mentors and develops caregivers in their professional practice and career development.
• Manages people and resources to ensure safe and efficient patient care operations.
• Ensures caregivers have the equipment and supplies needed to provide patient care.
• Enhances the patients experience through the continuum of care.
• Advances innovative recruitment and retention strategies for team members.
• Facilitates the development and implementation of clinical nurse led evidence-based practice projects.
• Provides caregivers with an environment that supports their professional practice, health and well-being.
• Conducts mid-year and annual performance evaluations with all professional caregivers.
• Creates annual operating budget and is accountable for monthly financial performance.
• Leads the development and implementation of approaches to attain top decile performance on all quality and patient satisfaction metrics.
• Monitors outcomes, tracks trends, and develops improvement plans for designated area.
• Collaborates with the team to ensure application of safe staffing and scheduling guidelines.
• Provides financial oversight of the service area and ensures the accomplishment of productivity goals.
• Efficiency:
  • Manages people and resources to ensure safe and efficient patient care operations.
  • Partners with the Central Staffing Office and Bed Assignment to ensure optimal patient throughput.
  • Collaborates with the team to ensure application of safe staffing and scheduling guidelines.
  • Embeds innovative strategies to supports a healthy practice environment that encourages break time and reduces worker fatigue.
  • Ensures caregivers have the equipment and supplies needed to provide patient care.
  • Provides input for the development of annual performance evaluations.
• Ensure application of staffing tools.
• Serves as the clinical expert for the specific patient population and is accountable for the implementation evidence based practice.
• Encourages, mentors and coaches team members in advancing innovation through research and evidence.
• Creates and implements capital request, replacements and departmental projects.
• Accountable for structure and processes to improve quality outcomes and the patient experience.
• Partners with physician in co-leadership model to build a collaborative inter-professional practice environment.
• Develops plan for transition into practice of new caregivers in collaboration with the Education Coordinator and monitors progress to goals.
• Supports team by providing and analyzing data as needed.
• Establishes, implements, and monitors designated capital and operating budget to achieve defined targets.
• Relationship:
  • Provides caregivers with an environment that supports their professional practice, health and well-being.
  • Coaches and mentors and develops caregivers in their professional practice and career development.
  • Advances professional nursing practice by nurse certification, BSN education, professional organization involvement, and volunteerism across the assigned service line.
  • Develops plan for transition into practice of new caregivers in collaboration with the Education Coordinator and monitors progress to goals.
  • Promotes development of caregivers by creating individualized development plans.
  • Partners with physician in co-leadership model to build a collaborative inter-professional practice environment.
  • Conducts mid-year and annual performance evaluations with all professional caregivers.
  • Participates in the disciplinary process as needed.
  • Serves as the clinical expert for the specific patient population and is accountable for the implementation evidence based practice.
  • Advances the Nursing Framework for Practice and Patient and Family Centered Care Model through the implementation of evidence based practice
  • Collaborates with the interdisciplinary team in care coordination.
  • Ensures process improvement initiatives are sustained.
  • Facilitates the development and implementation of clinical nurse led evidence-based practice projects.
  • Develops and implements innovations in patient and family centered care that fosters quality, safety and effectiveness and serves as a model patient care nationally.
  • Facilitates annual goal development in collaboration with Directors of Patient Care.
  • Enhances the patients experience through the continuum of care.
  • Attracts, develops, and retains exceptional care givers and provides those care givers with an environment that fosters excellence through continuous learning.
  • Collaborates with Human Resources and other managers to ensure appropriate staffing.
  • Advances innovative recruitment and retention strategies for team members.
  • Ensure application of staffing tools.
  • Maintains and improves the department or units quality of care and/or service.
  • Promotes innovation and research to advance care patient care models.
  • Encourages, mentors and coaches team members in advancing innovation through research and evidence.
• Maintains and improves the department or units quality of care and/or service.
• Enhances the patients experience through the continuum of care.
• Ensures process improvement initiatives are sustained.
• Collaborates with Human Resources and other managers to ensure appropriate staffing.
• Advances professional nursing practice by nurse certification, BSN education, professional organization involvement, and volunteerism across the assigned service line.
• Facilitates annual goal development in collaboration with Directors of Patient Care.
• Promotes development of caregivers by creating individualized development plans.
• Develops and implements innovations in patient and family centered care that fosters quality, safety and effectiveness and serves as a model patient care nationally.
• Provides input for the development of annual performance evaluations.

EOE Minorities/Women/Disabled/Veterans. VEVRAA Federal Contractor.

Qualifications

Required:

• 5+ years of relevant experience.
• Certification in area of specialty or administration.
• Masters degree or current enrollment.
• Licensed as a professional nurse in the State of Illinois.

Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.