Contents Manager Jobs

Position: Contents Manager

Reports to: Owner

Why Join The Team? Paul Davis is an industry leader in restoration and reconstruction for homeowners, insurance providers and commercial properties throughout the United States and Canada. Founded in 1966, Paul Davis is a rapidly growing network of more than 370 independently owned and operated franchises in the United States and Canada. Paul Davis will grow to become over a $2 Billion business in the next 5 years.

We are growing locally and have career opportunities for individuals who want purpose out of their work. Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider.

Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.

Vision:To provide extraordinary care while serving people in their time of need.

Mission: To provide opportunities for great people to deliver Best in Class results.

What does a Contents Manager with Paul Davis do?

• Provides performance feedback, training and coaching to develop employees
• Maintains our company culture and fosters an environment that promotes safety and drives exceptional customer service.
• Ensures compliance with company standards for cost control, quality, safety and customer service standards
• Ensures implementation of growth strategies and coordinates the development of key performance goals for team members
• Analyzes operational information and sets key performance goals to manage productivity and create action plans to meet or exceed key performance indicators
• Manages all aspects of Contents jobs including inspecting loss sites, writing estimates, directing & supervising needed labor, communicating with customers, agents & adjusters, while delivering target gross profit at the job level
• Leads daily operations for all components of the Contents division

Team Qualifications (Requirements):

• 3+ Experience in restoration industry
• IICRC, Xactimate & Contents Track certifications preferred
• Desire to join a world-class team and contribute a positive attitude
• Dedication to customer service
• Effective written and oral communication
• Proven track record of successful Contents management
• Ability to work occasional nights, weekends and overtime as needed
• Successfully complete a background check subject to applicable law
• Ability to lead others from diverse backgrounds

Team Compensation and Benefits:

• Competitive Salary including opportunity to earn bonus pay based on performance
• Health, dental and vision insurance
• Paid training
• Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities
• Great culture and team dynamic
• 401K

Why The Team Needs You? Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail and love to help people. You will be practicing continuous improvement every day as you work to improve yourself and the performance of your team!

Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.

We support and hire Veterans and we are an Equal Opportunity Employer!