Content Specialist, Engineering/Architecture

Job Title

Content Specialist, Engineering/Architecture

For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work.

The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them.

The Content Specialist is responsible for procuring, developing, and correcting new, updated, and existing content for publication in PPI products. The Content Specialist works directly with cross-functional teams, including external SMEs, to communicate key product vision, specify scope, monitor schedules, and report on and solve issues that arise. The successful candidate has a keen interest in customer satisfaction and business performance.

Primary Responsibilities

Content Development

• Review products prior to release for completeness, accuracy, adherence to standards, quality, and accuracy.
• Using an editorial eye for detail, identify and correct non-subject specific errors and inconsistencies in content that make the content exam-like and easy to understand for students.
• Acquire and review engineering and architectural content for quantitative and qualitative relevance, quality, and accuracy against scope.

Subject Matter Expert (SME) and Author Management

• Hire independent contractors (SMEs), and manage them to create high-quality, usable content.
• Work towards established goals of minimizing the number of customer-reported content errors by training SMEs to fully correct content the first time they receive such reports.
• Work with SMEs and Authors to develop milestones and timelines for projects. Manage SME deliverables against schedule. Work with them to overcome obstacles. Provide ongoing feedback and guidance as deliverables are submitted. Make decisions about discontinuation of work, if necessary, quickly.

Project Management

• Collaborate with internal and external stakeholders, particularly subject-matter experts, to coordinate on tight deadlines.
• Independently manage projects including all communication with internal stakeholders, and tracking of projects from conception to launch. Often includes written and verbal communication and assessment with external SMEs to determine feasibility of schedule.

Minimum Requirements

• Complete assignments within prescribed deadlines
• Self-starter with high energy and diligent work ethics, demonstrated ability to meet tight deadline
• Research product needs, current available assets, and possible content acquisition strategies to fill needs
• Excellent interpersonal, written, and verbal communication skills
• Ability to change focus and prioritize projects based on organization needs
• 2+ years of experience in Content development, content project management
• Bachelor’s Degree in Engineering, Architecture, Communications, Economics, Business, English or related fields     

We Offer a Competitive Benefits Package Including

Remote work providing flexible work/life balance

Comprehensive Retirement Package including 401K company match and two pension programs

Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members

Competitive health benefits and new hire eligibility starts day-1 of employment

Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities

And so much more!

This position is a Salary Grade B

Location

Remote/Nationwide, USA

Additional Locations

Employee Type

Employee

Job Functional Area

Instructional/Curriculum Design

Business Unit

00079 Kaplan Professional

Kaplan is an Equal Opportunity Employer. All positions with Kaplan are paid at least $15 per hour or$31,200 per year for full-time positions. Compensation for specific positions are based on job level, skills, years of experience, and education, among other factors. Additionally, certain positions are bonus or commission eligible. Information regarding benefits can be found here.

Diversity & Inclusion Statement

Diversity inspires innovation and growth in the Kaplan community. Kaplan strives to be a model employer for inclusiveness. Not only does Kaplan value its employees for their professionalism and skills, but also for the unique viewpoints they bring to the Organization. Kaplan's employees bring diverse perspectives, ideas, and backgrounds that give Kaplan a competitive edge in anticipating and exceeding our students' needs in today's global market. Learn more about our culture.