Clinic Administrative Assistant Jobs

Big Stone Therapies is currently seeking a part-time Clinic Administrative Assistant to join our team at our rehabilitative therapy clinic in Parkers Prairie, MN. This is a benefited, part-time position scheduled for 24-30 hours per week (0.6 -0.8 FTE), can be flexible working 6-6.5 hours per day with a daily 30-minute unpaid break.

Job Duties:

Scheduling

• Schedule new referrals. Gather and verify demographic information and insurance information.
• Perform patient appointment reminder.
• Provide instructions to patients to ensure they are prepared for appointments.
• Schedule, reschedule, and cancel patient appointments as required.
• Communicate with therapists about schedules, patients, and any changes
• Schedule all other non-patient care time. (Meetings, care conferences, PTO, etc.)
• Assess staffing needs for high and low census times.
• Monitor patient schedule to maximize productivity.
• Resolve scheduling conflicts as they occur.

Customer Service

• Demonstrate excellent customer service in all interactions with patients, visitors, referral sources, co-workers, and all other parties.
• Maintain the appearance of the waiting room.
• Courteously receive and respond to incoming telephone calls and emails.
• Maintain confidentiality and security of Protected Health Information.

Other

• Distribute mail
• Maintain patient charts.
• Scan, fax, and print documents.
• Attend meetings as required.
• Orders supplies and maintain stock levels as required.
• Other clinic duties as assigned.
• Clean/sanitize clinic areas as required.
• Opening and closing duties.

Qualifications:

Education

• Prefer two-year degree in a related field.
• Require high school graduate or equivalent.
• Prefer previous experience in a medical office setting or other customer service-related field.

Skills

• Excellent phone etiquette and in-person customer service abilities.
• Able to adapt and thrive in a changing and fast paced environment.
• Strong computer skills to include proficiency in Microsoft Office products, the Internet, and the ability to learn new systems.
• Excellent verbal and written communication skills to interact with patients and co-workers in a professional manner.

Position qualifies for an excellent benefits package including:

• Health, Dental, Vision, Life, Short-Term Disability insurance options
• 8 paid holidays (including your birthday!)
• Generous paid time off accrual
• Flexible Spending Plan(s)
• 401k with employer contribution

Accepting applications through Friday, August 11th, 2023 or until position is filled.

You will receive a confirmation e-mail once your application has been submitted.

Big Stone Therapies, Inc. is dedicated to providing excellence in rehabilitation services by optimizing health and function for families and businesses within our communities through caring, hands-on healing.

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