Clinic Office Assistant Jobs

Requisition Number: 504755
About Blaze Health, LLC
At Blaze Health, you’re part of an inclusive healthcare team dedicated to delivering a more connected experience for our patients. Caring for our patients and team is at the heart of what we do, and our culture is designed to actively support wellbeing, inspire innovation and encourage growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we're empowering people to achieve their best health.
About This Position
The Clinic Office Assistant is primarily responsible for facilitating good communication between customers and staff, accurate scheduling, and effectively coordinating all clerical aspects of the customer's medical care.
The position will require travel to other clinic sites for support. This position primarily supports an Urgency Care clinic.
What We’ll Expect From You

• Accepts other duties as assigned to promote the accomplishment of organizational goals.
• Understands and follows principles and standards as outlined in North Memorial's Corporate Code of Conduct.
• Scans reports into existing records, and performs other record maintenance issues.
• Greets customers and visitors in a pleasant and professional manner. Verifies and updates insurance and demographic information. Completes accurate registration and scheduling in Epic. Creates new EMR charts as needed.
• Reports violations or areas of concern to supervisor or Corporate Compliance Officer via established methods of communication.
• Handles Release of Information requests according to regulatory and department policies governing disclosure of information.
• Recognizes and complies with legal, regulatory, accrediting and procedural requirements related to area of responsibility.
• Protects customer and team member privacy and only accesses customer and/or team member related information as needed to perform job duties.
• Schedules outside physician visits, scans, x-rays, CTS, injections and labs according to the order and provides outside sources with requested customer information.
• Retrieves, sorts and delivers interoffice and incoming mail.
• Maintains appointment schedule for physicians.
• Recognizes and complies with legal, regulatory, accrediting and procedural requirements related to area of responsibility.
• Maintains appearance of reception area and waiting room, maintains coffee/beverage/snack stock and orders additional supplies as needed.
• Facilitates communication between the medical staff and outside sources, e.g. referring physicians, outreach, nursing homes, home care and hospice. Communication may include written, electronic, paging, telephonic
• The team member is accountable to demonstrate proficiency for the skills outlined in the appropriate position skills list.
• Explains customer prep instructions and procedure information if required.
• The team member is accountable to maintain skill proficiency, including improvement where deemed necessary, and upgrading any additional or new skills on the appropriate position skills list.
• Protects customer and team member privacy and only accesses customer and/or team member related information as needed to perform job duties.
• Understands and follows principles and standards as outlined in North Memorial's Corporate Code of Conduct.
• Understands and follows principles and standards as outlined in North Memorial's Corporate Code of Conduct.
• Reports violations or areas of concern to supervisor or Corporate Compliance Officer via established methods of communication.
• Answers the telephone appropriately and directs calls and/or takes accurate messages.
• Protects customer and team member privacy and only accesses customer and/or team member related information as needed to perform job duties.
• Manages messages and/or work queues as assigned within Epic inbasket.
• Prints encounter forms, has consent forms signed, scans insurance card and notifies medical staff of customers arrival.
• Reports violations or areas of concern to supervisor or Corporate Compliance Officer via established methods of communication.
• Receives and processes customer payments at time of service. Balances receipts daily.

Interested? Here are our requirements Education

• High School graduate or equivalent required.

Experience, Knowledge, Skills, Abilities

• Previous clinical experience preferred.
• EMR experience preferred.
• Previous computer experience preferred.
• Knowledge of medical terminology.

Licensure/Certification(s) Mandatory
None
Licensure/Certification(s) Mandatory where Applicable
None
Licensure/Certification(s) Preferred
None
Hours per two week pay period: 56
Shift: Day/Evening Variable
Weekend Requirement: Every Other Weekend
Work Group: Non Contract
Call Requirement: None
Remote or On-site: On-site
FLSA Status: Non-Exempt
Benefits: Yes