Client Services Coordinator Jobs

Our Client, A International Law Firm, is seeking a Client Service Associate in their Washington D.C. Office. This position will require candidates to work on-site.

Responsibilities will include:

• Collaborate with the Finance Department to support the editing and review process of client bills, correct time entries, and promote time entry best practices.
• Be available for overtime work as needed.
• Facilitate the completion of administrative functions, including finance/billing-related tasks, time and expense entry, opening new matters, client presentations, meetings, and other assigned administrative projects.
• Utilize subject matter expertise to effectively coordinate legal practice tasks and projects.
• Review and support the client billing process, including proofreading, applying task codes and matter management skills, calculating rates, rate changes, write-offs, preparing expense reports and audits, and maintaining consistency with billing protocols and other accounting functions.
• Coordinate and delegate tasks and projects to various resources within the firm, such as DPS, Williams Lea, Client Service Center, practice support, or similar departments in international offices.
• Manage the legal and administrative practices of attorneys, ensuring service levels that meet client requirements.
• Prepare complex legal documents and correspondence, ensuring their timely filing with the appropriate court or agency.
• Organize and manage legal practice tasks and projects.

Qualifications:

• Advanced proficiency in document management applications.
• Advanced abilities in organizing, prioritizing, coordinating, delegating, and working effectively as part of a team.
• Proficient to expert level in English grammar, spelling, and punctuation; bilingual proficiency as required.
• Excellent written and oral communication skills, with a strong ability to meet deadlines and produce results while adhering to firm policies and procedures.
• Thorough knowledge of timekeeping, expense processing, and legal billing.
• Advanced MS Office proficiency (Word, PowerPoint, Excel, etc.)
• Required minimum of 5 years of legal secretarial experience or relevant legal experience.
• Demonstrated ability to coordinate with other firm-wide departments, possessing strong communication skills for instruction/data transfer, result verification, conflict resolution, and result delivery.
• Preferred qualification of a Bachelor's degree.
• In-depth understanding of relevant jurisdictional/court/agency processes and procedures.
• Mandatory litigation experience.