Clerk Ii Jobs

Role Purpose Statement

The Airline Coordinator is responsible for performance of daily quality checks for key international flights, both in-house and on the field.

Main Accountabilities

• Troubleshoot and resolve issues and elevate to managements as needed
• Keeps management informed of area activities and of any significant problems
• Assign and dispatch drivers. Reassign as necessary
• Monitor and assist in ensuring compliance with HACCP and ramp safety SOP
• Stay informed of flight activity, schedule and gate changes and act accordingly
• Perform other duties as assigned
• Ensure compliance with customer specifications, quality standards, FDA, HACCP, SOP and other regulations
• Ensure timely and safe catering of all flights
• Daily use of various quality forms for AA, and report daily feedback of all AA flight checks discoveries
• Ensure on-time delivery and accurate production and/or catering of all flights
• Assumes other related duties as required or assigned
• Maintain effective communication and coordination with and between LSG Sky Chefs’ management and Customer Service personnel and airline ramp and operations personnel
• Must be able to work a 24/7 work schedule in order to ensure customer requirements

Knowledge, Skills and Experience

• Good Communication Interacting with the AA Flight Crew and the Tower and be able to trouble shoot any catering issues
• Prior experience with LSG Sky Chefs preferred.
• Ability to effectively communicate with employees and customers, both internal and external.
• Ability to interpret Flight Specifications, comprehend Menu and Flight Galley specifications.
• Must be able to pass a ten-year background check to obtain an AOA badge
• Must have ability to work under pressure while maintaining composure.
• Strong sense of urgency and problem solving skills
• Ability to handle multiple tasks with attention to detail
• Must be a team spirited individual.
• Must be flexible on days off and start time