Career Opportunities: 402 - Clerk Ii (4334)

Role Purpose Statement

The Airline Coordinator is responsible for performance of daily quality checks for key international flights, both in-house and on the field.

Main Accountabilities

• Ensure timely and safe catering of all flights
• Troubleshoot and resolve issues and elevate to managements as needed
• Monitor and assist in ensuring compliance with HACCP and ramp safety SOP
• Assumes other related duties as required or assigned
• Stay informed of flight activity, schedule and gate changes and act accordingly
• Maintain effective communication and coordination with and between LSG Sky Chefs’ management and Customer Service personnel and airline ramp and operations personnel
• Ensure compliance with customer specifications, quality standards, FDA, HACCP, SOP and other regulations
• Ensure on-time delivery and accurate production and/or catering of all flights
• Keeps management informed of area activities and of any significant problems
• Perform other duties as assigned
• Daily use of various quality forms for AA, and report daily feedback of all AA flight checks discoveries
• Must be able to work a 24/7 work schedule in order to ensure customer requirements
• Assign and dispatch drivers. Reassign as necessary

Knowledge, Skills and Experience

• Must be able to apply safety standards and guidelines: follow all Ramp Safety, AOA Safety & Security Rules and Regulations
• Must be flexible to work in a 24/7 environment (including nights, weekends, holidays subject to change)
• Strong analytical, verbal, written, interpersonal and organizational skills
• Must be able to walk/stoop/bend/stand for entire work shift
• Must be able to interpret and comprehend Menu and Flight Galley Specifications
• Must be able to use fingers & hands to handle equipment
• Must have good organizational skills and adaptable to frequent changes
• Must possess interpersonal communication and customer service and high level of professionalism
• Must be able to read, write, and speak English
• Must be able to work in extreme heat and/or cold environment